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What is TheBigBot?

TheBigBot is a cloud-based CRM and marketing platform specifically designed for mortgage brokers, dental and legal practices, along with a wide array of service-oriented businesses. This adaptable solution incorporates features for managing contacts and leads, as well as tools for pipelines, forms, scheduling, appointment bookings, a unified communication inbox, and marketing campaigns via email and SMS, all optimized through automation for efficient workflows. Furthermore, it offers advanced AI functionalities for handling calls and managing customer interactions through chat, in addition to tools for gathering reviews, generating reports, and engaging with existing clients. Businesses can utilize website and funnel features to improve the processes of lead follow-up and appointment scheduling. TheBigBot's industry-specific onboarding and setups provide customized examples for sectors such as mortgage, dental, legal, and local services. A visual workflow builder that is easy to use allows for smooth integration with external services, and capabilities such as REST API and webhooks provide avenues for custom development. Subscription plans are designed with separate billing options for communication and AI usage, ensuring adaptable financial management. By offering a robust suite of tools tailored to meet the unique needs of various industries, TheBigBot ultimately serves as a valuable asset for businesses looking to improve their client relationship management and marketing efforts, paving the way for greater operational efficiency and enhanced customer engagement.

What is Convarza AI?

Convarza AI is a cloud-based customer relationship management (CRM) tool designed to streamline the handling of customer interactions across numerous platforms such as chat, email, and phone calls. This innovative platform empowers teams to manage leads and contacts effectively, monitor conversation histories, and assign discussions when necessary. Key functionalities include AI-powered voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Moreover, agents gain access to an extensive knowledge base, the capability to transfer discussions to coworkers, and tools for booking appointments. The communication channels supported by the platform are diverse, encompassing WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice communications can be conducted via Twilio, Maqsam, or SIP services. Teams have the flexibility to customize their channels and calling procedures, connect interactions with contact records and tasks, and enhance their outreach efforts within a single, cohesive workspace. This platform is meticulously designed for sales, customer service, and other teams that directly interact with customers, enabling them to efficiently manage multi-channel communications, assess leads, and schedule appointments smoothly. By integrating these various features, Convarza AI significantly boosts the overall effectiveness of customer engagement strategies, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

Make
Zapier
Slack
Stripe

Integrations Supported

Make
Zapier
Integrately
Maqsam
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.

Pricing Information

$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TheBigBot

Company Location

United States

Company Website

thebigbot.com

Company Facts

Organization Name

Pronnel Technology

Date Founded

2016

Company Location

India

Company Website

www.convarza.com

Categories and Features

AI CRM

Not specified

Categories and Features

AI CRM

Not specified

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