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What is TheBigBot?

TheBigBot is a cloud-based CRM and marketing platform specifically designed for mortgage brokers, dental and legal practices, along with a wide array of service-oriented businesses. This adaptable solution incorporates features for managing contacts and leads, as well as tools for pipelines, forms, scheduling, appointment bookings, a unified communication inbox, and marketing campaigns via email and SMS, all optimized through automation for efficient workflows. Furthermore, it offers advanced AI functionalities for handling calls and managing customer interactions through chat, in addition to tools for gathering reviews, generating reports, and engaging with existing clients. Businesses can utilize website and funnel features to improve the processes of lead follow-up and appointment scheduling. TheBigBot's industry-specific onboarding and setups provide customized examples for sectors such as mortgage, dental, legal, and local services. A visual workflow builder that is easy to use allows for smooth integration with external services, and capabilities such as REST API and webhooks provide avenues for custom development. Subscription plans are designed with separate billing options for communication and AI usage, ensuring adaptable financial management. By offering a robust suite of tools tailored to meet the unique needs of various industries, TheBigBot ultimately serves as a valuable asset for businesses looking to improve their client relationship management and marketing efforts, paving the way for greater operational efficiency and enhanced customer engagement.

What is Customermates?

Customermates is a user-friendly and modern AI CRM specifically designed for small businesses that wish to simplify their software experience. It can be set up in just two minutes, requires no previous training, and offers an intuitive experience right from the first interaction. All essential customer data, notes, and communications are housed in one well-organized platform, complemented by a sleek interface that minimizes distractions and streamlines everyday operations. For teams looking for advanced features, Customermates seamlessly connects with n8n, providing full automation and easy integration with current tools and workflows. Originating from Germany and fully aligned with GDPR standards, Customermates serves as a reliable alternative to larger enterprise AI CRMs, equipping small teams to stay organized, enhance their workflows, and build stronger relationships with customers without the stress of high overheads. Furthermore, its straightforward design and operational efficiency enable small businesses to concentrate on what is truly essential: cultivating their client relationships effectively. This focus on user-friendliness and functionality makes Customermates an ideal choice for those aiming to grow their customer base.

Media

Media

Integrations Supported

Make
Slack
Stripe
Zapier

Integrations Supported

n8n

API Availability

Has API

API Availability

Has API

Pricing Information

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.

Pricing Information

14€ / User
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TheBigBot

Company Location

United States

Company Website

thebigbot.com

Company Facts

Organization Name

Customermates

Date Founded

2026

Company Location

Germany

Company Website

customermates.com

Categories and Features

AI CRM

Not specified

Categories and Features

AI CRM

Not specified

CRM

Calendar/Reminder System
Call Logging
Lead Scoring
Mobile Access
Segmentation
Task Management
Territory Management

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