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What is TheBigBot?

TheBigBot is a cloud-based CRM and marketing platform specifically designed for mortgage brokers, dental and legal practices, along with a wide array of service-oriented businesses. This adaptable solution incorporates features for managing contacts and leads, as well as tools for pipelines, forms, scheduling, appointment bookings, a unified communication inbox, and marketing campaigns via email and SMS, all optimized through automation for efficient workflows. Furthermore, it offers advanced AI functionalities for handling calls and managing customer interactions through chat, in addition to tools for gathering reviews, generating reports, and engaging with existing clients. Businesses can utilize website and funnel features to improve the processes of lead follow-up and appointment scheduling. TheBigBot's industry-specific onboarding and setups provide customized examples for sectors such as mortgage, dental, legal, and local services. A visual workflow builder that is easy to use allows for smooth integration with external services, and capabilities such as REST API and webhooks provide avenues for custom development. Subscription plans are designed with separate billing options for communication and AI usage, ensuring adaptable financial management. By offering a robust suite of tools tailored to meet the unique needs of various industries, TheBigBot ultimately serves as a valuable asset for businesses looking to improve their client relationship management and marketing efforts, paving the way for greater operational efficiency and enhanced customer engagement.

What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

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Media

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Integrations Supported

Make
Slack
Stripe
Zapier

Integrations Supported

Google Sheets

API Availability

Has API

API Availability

Pricing Information

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

TheBigBot

Company Location

United States

Company Website

thebigbot.com

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Categories and Features

AI CRM

Not specified

Categories and Features

CRM

Not specified

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