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What is TheReach?

Sami acts as an intelligent receptionist specifically designed for vacation rental hosts and property managers, created by TheReach.ai in Málaga. This cutting-edge platform effectively handles guest communications across multiple channels, including phone calls, WhatsApp (using Meta's Business API), website chat, and Google reviews, all managed through a centralized dashboard that functions 24/7 and accommodates over 100 languages. Sami easily connects with property management systems such as Hostaway, Beds24, Smoobu, and iGMS to check real-time availability, offer rate quotes, and enable direct bookings during conversations with guests. Property owners can customize their interactions by adding their FAQs and house rules, allowing for tailored responses for each rental. What sets TheReach apart are two notable features: every evening, Sami provides a brief 90-second voice update to property managers, summarizing that day’s guest interactions and pointing out any urgent issues that require attention. Furthermore, the integration with Claude MCP allows managers to connect their TheReach data to Claude Desktop, empowering them to ask simple questions about call trends, possible conversion challenges, and any unanswered guest inquiries. The platform is fully compliant with GDPR regulations, ensuring that personal data is securely and responsibly managed. This dedication to privacy fosters trust between hosts and their guests, significantly improving the overall user experience, which is essential in the competitive vacation rental market. Ultimately, Sami not only streamlines communication but also enhances operational efficiency and guest satisfaction.

What is Askello?

Askello is an online platform aimed at helping vacation rental hosts by offering a guest guide service. Hosts can enter their property listing or its URL and use AI to create various sections for a customized property guide, which they can then modify and share with guests via a QR code or link. Those who choose paid plans gain access to an additional feature—a guest-facing assistant that answers questions using content from the guide, and it can also indicate which section the information is taken from. The vendor provides a free plan that supports a single property and allows access to the assistant for a trial period of 14 days. Furthermore, while the host plan is confined to one property, it includes options for adding the assistant and translating the guide into five languages. The portfolio plan, on the other hand, accommodates up to five properties, allowing hosts to duplicate a completed guide for additional listings. It's important to highlight that Askello's product specifications reveal that it does not integrate with property management systems, booking engines, or upselling tools for guests. In summary, Askello offers an efficient way for vacation rental hosts to improve the guest experience by providing personalized guides and automated responses, making it a valuable tool in the hospitality sector. This innovative approach can significantly enhance communication and satisfaction for both hosts and their guests.

Media

Media

No images available

Integrations Supported

Beds24
Hostaway
Smoobu
iGMS

Integrations Supported

API Availability

API Availability

Pricing Information

€49/month
Free Version

Pricing Information

Free, then €9.90/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TheReach.ai

Date Founded

2023

Company Location

Spain

Company Website

www.thereach.ai

Company Facts

Organization Name

Askello

Company Website

getaskello.com/

Categories and Features

AI Receptionists

Not specified

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Not specified

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