Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • IUX Reviews & Ratings
    968 Ratings
    Company Website
  • DbVisualizer Reviews & Ratings
    593 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • AthenaHQ Reviews & Ratings
    50 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    313 Ratings
    Company Website

What is Thematic?

Consolidate, analyze, and rank customer feedback on an inclusive and interactive platform. Leverage AI-driven thematic and sentiment analysis to extract meaningful insights. Optimize your customer feedback strategy through sophisticated evaluations of themes and sentiments that reveal essential insights vital for improving your business outcomes. Effortlessly merge feedback from diverse channels, including online reviews, chat interactions, and surveys, with convenient one-click features. Thematic enhances feedback utilization by automatically redacting sensitive information, allowing teams to handle data securely and in accordance with regulations. It systematically organizes feedback into recognizable themes and sentiments as they emerge, providing quantitative analysis of recurring themes for a richer understanding. The platform offers robust search capabilities to investigate similar themes and acquire further insights. You can easily manage themes with options to edit, disregard, or combine them. Utilize powerful analytical tools to uncover significant issues and apply filtering options to categorize and refine your results based on organized data. Set up alerts for developing concerns and efficiently trace back to pinpoint root causes, enabling swift proactive management and resolution of customer issues. This holistic strategy not only deepens your connection with customers but also guides informed strategic planning effectively, ensuring that their voices are heard and acted upon in a timely manner.

What is Aurigo Masterworks Community Engagement?

Masterworks Community Engagement is a secure, AI-powered public participation solution built for government agencies and public-sector organizations. It streamlines how feedback is collected, analyzed, and acted upon throughout the lifecycle of community projects. The platform consolidates comments from digital portals, social media, and outreach campaigns into a single system. Advanced sentiment analysis automatically detects themes, emotions, and levels of positivity or concern. Visual tools like interactive maps, word clouds, and heatmaps reveal trends instantly. Agencies can identify potential issues early and reduce opposition by responding faster. Masterworks Community Engagement supports equitable participation by capturing input from multilingual, elderly, and disabled populations. Automated workflows reduce manual effort and improve consistency. Compliance-ready reporting simplifies regulatory requirements. Project teams gain clear insights across construction, environmental, and infrastructure initiatives. Collaboration improves across planners, engineers, and outreach teams. The result is more transparent, data-driven decision-making.

Media

Media

Integrations Supported

Medallia
SurveyMonkey
Zendesk

Integrations Supported

Aurigo Essentials
Aurigo Masterworks
Facebook
X (Twitter)

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99 per month *billed annually
Unlimited projects - Free trial of the app with all features for a duration of 30 days.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Thematic

Date Founded

2015

Company Location

New Zealand

Company Website

www.getthematic.com

Company Facts

Organization Name

Aurigo Software Technologies

Date Founded

2003

Company Location

United States

Company Website

www.aurigo.com/products/community-engagement/

Categories and Features

Customer Experience

Action Management
Analytics
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Popular Alternatives

Popular Alternatives

Aurigo Masterworks Reviews & Ratings

Aurigo Masterworks

Aurigo Software Technologies
Social Point Reviews & Ratings

Social Point

Open Point
inQuba CX Reviews & Ratings

inQuba CX

inQuba