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What is ThoroughCare?

ThoroughCare is a comprehensive care coordination software that seeks to enhance the quality of care across various healthcare sectors, including chronic care management, remote patient monitoring, behavioral health integration, transitional care management, annual wellness checks, and advance care planning. By empowering healthcare providers to meet all service requirements, adopt evidence-based practices, and increase revenue, the platform effectively addresses gaps in care. Through the implementation of a strong care management strategy, ThoroughCare diligently tracks quality and performance indicators, gathers data from diverse clinical sites to evaluate patient engagement and outcomes, and produces reports on risk stratification, claims, missed revenue opportunities, and call performance. The analytics component of ThoroughCare provides decision-makers with visual representations of operational, financial, and patient-related data, thus enabling more informed decision-making. Furthermore, the platform integrates effortlessly with electronic health records (EHRs), health information exchanges (HIEs), and remote monitoring technologies, which fosters a comprehensive approach to patient care. This interconnected framework not only optimizes workflows but also significantly improves the overall efficiency of healthcare delivery systems. As a result, ThoroughCare stands out as a vital tool for enhancing patient outcomes and streamlining healthcare processes.

What is Syllable?

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ThoroughCare

Date Founded

2013

Company Location

United States

Company Website

www.thoroughcare.net

Company Facts

Organization Name

Syllable

Company Location

United States

Company Website

syllable.ai/

Categories and Features

Behavioral Health

Not specified

Care Coordination

Not specified

Disease Management

Not specified

Patient Engagement

Not specified

Value-Based Care

Not specified

Categories and Features

Patient Engagement

Not specified

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