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Ratings and Reviews 0 Ratings
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
What is ThunderPhone?
ThunderPhone is a cutting-edge voice AI platform engineered to seamlessly manage real-life phone conversations with remarkable accuracy, strong compliance with directives, and smooth dialogue flow. By merging various transcripts with direct audio input to its language model, it greatly minimizes the likelihood of mistakes related to addresses, spellings, accents, background noise, and indistinct speech. Users have the capability to initiate and receive calls, conduct extensive outbound campaigns with adjustable pacing and retries, and function effortlessly through conventional telephony or integrated within websites and applications, while also supporting over 40 languages, catering to different accents, mixed-language conversations, and even the ability to switch languages during a call. The system proficiently navigates interruptions, backchannels, cross-talk, voicemail, screeners, keypad entries, warm and cold transfers, and transitions to human representatives without losing contextual information. Furthermore, agents enjoy access to built-in retrieval functions to obtain data from uploaded documents, while live supervision tools empower operators to oversee calls and offer real-time support to the AI, guaranteeing that conversations are both productive and effectively managed. This holistic strategy not only boosts communication efficiency but also positions ThunderPhone as an indispensable asset for businesses striving to enhance their customer engagement and satisfaction. Ultimately, this innovative platform represents a significant step forward in the evolution of voice AI technology.
What is AmphiVox?
AmphiVox revolutionizes conventional methods by facilitating interactive dialogues, enabling users to respond verbally rather than through typing, as the system prompts questions, listens attentively, confirms answers, and concurrently fills in fields in real time, while also managing multiple pieces of information within a single spoken response.
With AmphiVox, users can enjoy the following features:
• Collect voice responses in over 45 languages, which includes more than 9 Indian languages
• Seamlessly send responses to your Google Sheet or Excel file, or choose to save them within the AmphiVox platform
• Develop a new form from the ground up or import an existing one from a PDF or image
• Share a link or integrate the voice agent into an existing form on your website
• Automatically populate address fields using postal codes and effectively capture phone numbers from various regions
This innovative tool is especially advantageous for teams that seek to collect information from individuals who favor speaking over typing, making it particularly suited for tasks such as field surveys, intake forms, onboarding processes, registrations, and support inquiries.
Currently, AmphiVox operates as a working proof of concept and is available for free during its beta testing phase; specific pricing details have yet to be disclosed. Additionally, it symbolizes a significant advancement in improving user experience in the realm of data gathering. As technology continues to evolve, tools like AmphiVox pave the way for more dynamic interactions in information collection.
Integrations Supported
Google Drive
Google Sheets
Microsoft Excel
API Availability
Has API
API Availability
Has API
Pricing Information
2¢ per minute
Free Version
Free Trial Offered?
Pricing Information
$0
Beta version product, available to general masses for free
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ThunderPhone
Company Location
United States
Company Website
thunderphone.com
Company Facts
Organization Name
AmphiVox
Company Website
amphivox.com