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What is Ticker?

Eliminate the need to switch between various applications for customer interactions by utilizing Ticker! Our comprehensive omnichannel platform transforms your business communication experience. Effortlessly manage customer inquiries, tickets, products, and sales, all from one centralized location. Consolidate conversations from popular messaging platforms like WhatsApp, Instagram, and Messenger into a single thread, allowing for a more organized and efficient workflow. Achieve a holistic understanding of your customers, ensuring that every detail is captured and addressed. Create chatbots tailored to your communication needs, easily adapting them for different days and times to guarantee they remain effective in any scenario. Additionally, you can oversee and manage your business inventory with ease, allowing for streamlined operations. Enhance your sales process directly within chats and keep track of your earnings through our built-in CRM functionalities. Connect with your customers on their chosen messaging platforms, such as WhatsApp, Instagram, and Facebook Messenger, while enriching interactions by sharing relevant files or images to deliver accurate information. With Ticker, not only can you elevate customer satisfaction, but you also streamline your business processes, making it a win-win for everyone involved. Experience a new era of customer engagement and operational efficiency today!

What is Keybe SmartChat?

Keybe Smart Chat is an innovative AI-driven chat platform that consolidates interactions from various messaging services, including WhatsApp, Facebook Messenger, Instagram DMs, and web chat, into a single, streamlined interface for businesses to manage their communications effectively. This powerful system supports multiple human and AI "agents," enabling them to handle numerous conversations simultaneously while maintaining comprehensive oversight. Rather than just displaying messages, Smart Chat intelligently identifies key details such as email addresses, phone numbers, and potential sales indicators, automatically feeding this information into an integrated CRM or customer-data management system, which simplifies data entry and minimizes human error. Moreover, it boasts advanced sentiment analysis features that assess customer emotions—whether they are positive, neutral, or negative—and provides personalized response recommendations to agents, thereby promoting more compassionate and tailored interactions. This cutting-edge solution not only boosts communication efficiency but also greatly enhances the overall experience for customers. Ultimately, by leveraging such technology, businesses can cultivate stronger relationships with their clients and foster long-term loyalty.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
VTEX
WooCommerce

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Google Sheets
HubSpot CRM
RD Station
Salesforce
Shopify
VTEX
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Securitec

Date Founded

2014

Company Location

Peru

Company Website

www.securitec.pe/ticker/

Company Facts

Organization Name

Keybe

Date Founded

2017

Company Location

United States

Company Website

keybe.ai/suite-sales/smart-chat/

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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