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What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

Media

Media

Integrations Supported

Facebook
Instagram
Painapo
Toast POS
Agilysys Spa
Bindo POS
Cendyn CMS
Cendyn Loyalty
Corksy
Emma
Go Integrator Cara
Google Maps
Oracle MICROS POS
Perfect Venue
TheFork
Toast Kitchen Display System
Twilio
iVvy Venue Management
unTill

Integrations Supported

Facebook
Instagram
Painapo
Toast POS
Agilysys Spa
Bindo POS
Cendyn CMS
Cendyn Loyalty
Corksy
Emma
Go Integrator Cara
Google Maps
Oracle MICROS POS
Perfect Venue
TheFork
Toast Kitchen Display System
Twilio
iVvy Venue Management
unTill

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Categories and Features

Brewery

Billing & Invoicing
Cask Management
Demand Planning
Distribution Management
Inventory Management
Order Management
Production Tracking
Quality Control
Recipe Management

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Event Check In

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Event Marketing

Audience Segmentation
Campaign Management
Email Marketing
Event Calendar
Landing Pages / Web Forms
Location-Based Marketing
Reporting/Analytics
Social Media Promotion
Surveys & Feedback
Website Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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