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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Kenect?

Kenect is a comprehensive AI-driven platform designed to help dealerships boost revenue, strengthen customer relationships, and streamline daily operations. Built for industries including automotive, RV, marine, outdoor power, and equipment, it unifies communication channels into one easy-to-use system. The platform enables dealerships to text customers instantly, schedule and confirm appointments, send service updates, and even collect secure payments via text. Its review management tools allow businesses to triple their online reputation scores within months while resolving negative feedback before it impacts rankings. Lead generation tools such as WebChat and the “Text Us” button deliver dramatic increases in qualified leads, with some dealerships reporting 260%+ growth. Kenect integrates with more than 100 systems, from DMS and CRMs to OEM portals, ensuring data flows seamlessly across dealership operations. Employees save up to 2.5 hours per day by reducing phone calls and manual tasks, freeing time for higher-value customer interactions. In addition, its AI-driven insights help dealers identify opportunities, improve CSI scores, and measure performance more effectively. Real-world results show increases in both revenue and customer satisfaction, making Kenect indispensable for forward-thinking dealerships. By combining communication, reputation management, and payments into a single AI-powered solution, Kenect future-proofs dealership operations and growth.

Media

Media

No images available

Integrations Supported

Assembly Neos
Lightspeed DMS

Integrations Supported

Assembly Neos
Lightspeed DMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Kenect

Date Founded

2017

Company Location

United States

Company Website

www.kenect.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

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