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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Konect.ai?

Our cutting-edge conversational AI effectively eliminates buyers from the marketplace within just a few minutes while delivering crucial information by seamlessly routing calls to your sales team. It allows you to interact with customers through a range of natural and simple conversations, utilizing carefully crafted and validated prompts. Start engaging in Vin-specific dialogues powered by advanced natural language AI that possesses extensive knowledge of the automotive sector. Reconnect with previous, current, and potential customers by offering detailed answers that persist until a sale is finalized. This AI not only boosts customer understanding of their vehicle needs but also keeps them informed about current market dynamics. By launching outbound initiatives aimed at service-oriented customers, you can create numerous opportunities for your teams. The application’s advanced features equip dealership staff to manage incoming lead calls with timely alerts, track customer interactions and call assessments, and evaluate performance indicators to enhance their selling strategies. This holistic methodology guarantees that every engagement is fine-tuned to transform leads into devoted clients, ultimately driving business growth. Moreover, its user-friendly interface ensures that dealership personnel can easily navigate the system, making it an invaluable tool for maximizing sales potential.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Shopify
Slack
Zapier
Zendesk
monday work management

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce
Shopify
Slack
Zapier
Zendesk
monday work management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Konect.ai

Date Founded

2021

Company Location

United States

Company Website

www.konect.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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