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What is Toma?

Toma is a cutting-edge AI solution tailored for automotive dealerships, designed to develop personalized voice agents that facilitate key operations like scheduling appointments, providing customer assistance, handling parts inquiries, and issuing recall alerts, all while serving as an ever-present virtual team member. This sophisticated platform delivers full receptionist capabilities, managing incoming calls at any hour, confirming and rearranging service appointments, transferring calls when needed, and resolving complex situations through appropriate escalation. Moreover, Toma takes the initiative by launching outbound campaigns, including recall notifications and appointment reminders to reduce no-show occurrences, while also collecting detailed information from callers, such as vehicle details and part numbers, to relay to dealership personnel. By effectively integrating with dealership management systems, Toma taps into real-time data, ensuring seamless, low-latency dialogues that reflect the dealership's up-to-date inventory, service offerings, and operational frameworks. This integration not only improves customer engagement but also streamlines workflow efficiency across the dealership, ultimately leading to enhanced overall performance and customer satisfaction. Additionally, Toma's ability to learn from interactions allows it to adapt and refine its responses, further elevating the dealership's service quality over time.

What is Spark?

Spark is a cutting-edge voice agent platform driven by artificial intelligence that streamlines phone operations. This innovative solution is engineered to handle incoming calls day and night, execute outbound call campaigns, and effortlessly arrange appointments without the need for a human operator. Specifically designed for organizations that heavily rely on phone communication, Spark includes an integrated customer relationship management (CRM) system, SMS inbox, email integration, calendar booking tools, service area verification, and works seamlessly with platforms like HubSpot, Pipedrive, Zapier, and Make. This platform is ideal for any organization that engages in significant telecommunication activities. Notable Features: • AI Voice Agents — tailor agents with a selection of over 1,500 voices from 12 distinct AI providers • Inbound Calling — the agent handles all incoming inquiries, manages job bookings, and confirms operational areas • Outbound Campaigns — simply upload a contact list and let the AI take care of the calls automatically • Auto-Schedule — set up recurring outbound campaigns that run on their own • Built-in CRM — automatically generate contacts from calls, keeping your database up to date. By incorporating its extensive range of features, Spark not only boosts operational efficiency but also allows businesses to reclaim precious time for more strategic tasks. Ultimately, this platform is a game changer for any enterprise looking to optimize their communication processes.

Media

Media

No images available

Integrations Supported

Calendly
Gmail
Google Calendar
HubSpot CRM
Pipedrive
Shopify
Zapier

Integrations Supported

Calendly
Gmail
Google Calendar
HubSpot CRM
Pipedrive
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$299/month plus usage charges
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toma

Date Founded

2024

Company Location

United States

Company Website

www.toma.com

Company Facts

Organization Name

Elysia Partners

Date Founded

2025

Company Location

Australia

Company Website

spark.elysiapartners.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

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