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What is TomaCRM?

Top-of-mind awareness (TOMA) CRM is designed to help small businesses enhance their digital footprint, drive increased traffic to their websites, and ultimately boost sales by facilitating swift communication with both potential and existing clients. TopofMind provides an array of services, including online reviews management, SMS messaging, and web chat functionalities. With just a few clicks, businesses can automate their online reviews and manage all responses from a single platform. Additionally, users can consolidate all messaging—whether it’s text messages, Facebook communications, or Google messages—into one convenient inbox. The web chat feature is particularly valuable, as it can transform more website visitors into actionable leads and meaningful sales discussions. For billing, the Text 2 Pay service streamlines client invoicing, enabling businesses to receive payments more quickly. Moreover, TopofMind MarTech ensures that follow-ups via text occur even when you are unavailable, preventing potential customer loss. By leveraging these tools, businesses can expand their audience reach, discover new prospects, enhance their online ratings, and strengthen their overall reputation. This comprehensive approach not only fosters growth but also ensures that small businesses remain competitive in an ever-evolving digital landscape.

What is Reputation Studio by 1440?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

Media

Media

Integrations Supported

Clio
Facebook
Facebook Ads
Google
Google Business Profile
Instagram
Mailgun
Pabbly Connect
PayPal
QuickBooks Accountants
Salesforce
SendGrid
Stripe
Twilio
Yahoo! Mail
Zapier

Integrations Supported

Clio
Facebook
Facebook Ads
Google
Google Business Profile
Instagram
Mailgun
Pabbly Connect
PayPal
QuickBooks Accountants
Salesforce
SendGrid
Stripe
Twilio
Yahoo! Mail
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$197/per location
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TopofMindTech

Date Founded

2018

Company Location

United States

Company Website

tomacrm.com

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Categories and Features

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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