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What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

What is Ohanvi?

Ohanvi is a WhatsApp Business API platform specifically designed for a variety of Indian businesses, including direct-to-consumer brands, Shopify shops, healthcare facilities, real estate firms, educational organizations, and local service providers. The platform offers a unique blend of broadcast campaigns, chatbot automation, customer journey orchestration, and a shared team inbox, all housed within a single cloud-based environment. It allows teams to manage conversations efficiently among different agents while leveraging campaign metrics to monitor message delivery, read receipts, and engagement rates. Furthermore, Shopify integrations enable smooth management of orders, shipping notifications, cash-on-delivery confirmations, and cart recovery alerts based on particular store activities. In addition to these capabilities, Ohanvi also features customer relationship management tools, task organization functions, social media publication across connected networks, and email marketing options. This solution is crafted for businesses seeking to enhance their customer outreach, support, and follow-up efforts through a cohesive messaging platform; users can select from various feature sets, including a convenient pay-as-you-go plan that does away with the need for a monthly fee. Ultimately, Ohanvi stands out as a versatile tool, effectively addressing the communication needs of multiple industries within the Indian landscape while offering scalability and adaptability for future growth.

Media

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Shopify
Facebook
Google Workspace
LinkedIn
X (Twitter)

API Availability

API Availability

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Pricing Information

₹599/month
Starter is ₹599/month for one seat and includes 1,000 automated messages and 100 WhatsApp messages each month. Pay as you go has no monthly fee, includes one seat, and requires a prepaid top-up of at least ₹500; usage-based charges apply. Message rates vary by destination and type. Prices exclude GST. Six-month and annual prepayment offers add extra time.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Company Facts

Organization Name

Ohanvi IT Solutions

Date Founded

2025

Company Location

India

Company Website

ohanvi.com

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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