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What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

What is StoreChart?

StoreChart is an innovative cloud-based ecommerce operations platform tailored for online retailers and small enterprises that need to efficiently manage various sales channels from one central account. It consolidates vital functions such as order processing, maintaining customer records, monitoring inventory levels, and evaluating stock worth, while also calculating profit margins per order by including costs related to products, shipping, and payment processing. Moreover, the platform incorporates extensive customer and lead management features, enables team task assignments, and offers a shared WhatsApp Business inbox, along with customizable message templates and automation capabilities. A customer service agent powered by AI is also available for immediate support through website chat and WhatsApp, improving user engagement significantly. Users can seamlessly connect their WooCommerce and Shopify stores, import data through CSV files, and migrate orders or leads from other systems via inbound webhooks or Make.com integrations. The user interface supports both Hebrew, featuring a right-to-left layout, and English, catering to a wide-ranging audience. Importantly, StoreChart functions as an independent web service, which means that inventory management is conducted within the platform itself rather than syncing back to the linked storefronts, leading to more efficient operations and better control. This unique setup empowers retailers to concentrate on expanding their businesses without the challenges typically linked to juggling multiple platforms, thus enhancing overall productivity and growth potential. Ultimately, StoreChart offers a holistic solution that addresses the diverse needs of modern ecommerce operators.

Media

Media

No images available

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Shopify
WhatsApp
Make
WooCommerce

API Availability

API Availability

Has API

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Pricing Information

$49/month
Starter: $49 USD/month or $590 USD billed yearly (17% savings); includes 1 connected store, up to 100 orders/month and 2 team members. Free plan: $0/month, 1 store and 25 orders/month. New accounts get 14 days of Professional-plan access, then move to Free unless upgraded; no credit card is required. Payments are charged in ILS.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Company Facts

Organization Name

Comfortly Ergonomics

Date Founded

2023

Company Location

Israel

Company Website

www.storechart.com

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

Categories and Features

eCommerce

Not specified

Inventory Management

Not specified

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