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What is Topline?
Topline is a comprehensive AI-powered growth and operations platform designed for high-trust service businesses seeking to unify revenue generation, customer communication, marketing, analytics, and operational workflows into one centralized system. Built around the concept of combining AI automation with human expertise, the platform helps businesses reduce tool sprawl, simplify operational complexity, and improve revenue performance while maintaining strong customer relationships and personalized service experiences. Topline includes a suite of intelligent AI agents that automate key business functions such as customer support, lead engagement, outreach campaigns, marketing optimization, forecasting, and operational analytics. Specialized AI agents including Front Desk Agents, Outreach Agents, Marketing Agents, and Insights Agents help businesses respond to incoming inquiries instantly, identify high-intent leads, personalize communication, automate follow-ups, optimize campaigns, and generate actionable forecasts using real-time data and historical performance metrics. The platform also provides integrated tools for CRM management, booking campaigns, website building, smart matching, analytics, product and graphic design, and third-party integrations that consolidate revenue-generating activities into one operating environment. Businesses can streamline customer acquisition and operational management without relying on disconnected software stacks, multiple vendors, or complicated manual workflows. Topline’s adaptive AI infrastructure learns how organizations operate and evolves alongside business processes without requiring extensive retraining or technical complexity. Human-led onboarding, implementation, and support services ensure businesses receive hands-on guidance and oversight while integrating AI into their growth strategies and operational systems.
What is Act-On?
Act-On simplifies the process of cultivating enduring customer relationships while also enabling the measurement of marketing effectiveness. This award-winning cloud-based marketing automation platform is designed to support businesses in enhancing their brand visibility, generating demand, and nurturing customer connections. Unique in its offering, Act-On provides a consolidated workspace that integrates various marketing tools into a single application, facilitating an enhanced customer experience overall. With web visitors making quick decisions about their online presence within the initial 20 seconds, Act-On’s AI feature, Act-On InSite, plays a crucial role in maintaining visitor engagement by providing swift, precise, and tailored content that meets their specific needs, thereby converting casual visitors into viable sales leads. By utilizing such innovative technology, businesses can significantly boost their marketing strategies and improve overall customer satisfaction.
Integrations Supported
Act!
Adobe Marketo Measure
Alumio
AppointmentCore
CaliberMind
Callwise
Dataddo
Emailable
FreeAgent CRM
API Availability
API Availability
Pricing Information
$197/month
Topline Leads runs on a two-layer model: a flat monthly subscription for the platform, and credits that power the actions — visitor reveals, outreach campaigns, and enriched contact data. Credits are priced at $0.10 each across all tiers; no tier gets a different rate.
Plans start free (100 credits/month, no credit card required). The Team plan is $197/month and includes 1,500 credits and up to 5 users. The Unlimited plan is $197/month per product — or $397/month for both Topline Leads and Topline OS bundled — with 4,000 credits/month and no user cap. Annual billing saves roughly 18–20%. Credits roll over for two months.
To give a sense of what credits buy: identifying a website visitor and matching them to a named contact with email and phone costs 2 credits ($0.20). Launching a 100-person outreach campaign through Topline Connect typically costs around 200 credits ($20) — and a campaign that books three meetings runs roughly $50 in credits total, not counting what you pay the recipients directly.
There are no per-seat fees on Unlimited plans, no hidden enrichment charges, and no separate cost for the 200M+ profile database — it's included. Credit add-on packs are available starting at $150 for 1,000 credits if you need to top up between billing cycles.
Plans start free (100 credits/month, no credit card required). The Team plan is $197/month and includes 1,500 credits and up to 5 users. The Unlimited plan is $197/month per product — or $397/month for both Topline Leads and Topline OS bundled — with 4,000 credits/month and no user cap. Annual billing saves roughly 18–20%. Credits roll over for two months.
To give a sense of what credits buy: identifying a website visitor and matching them to a named contact with email and phone costs 2 credits ($0.20). Launching a 100-person outreach campaign through Topline Connect typically costs around 200 credits ($20) — and a campaign that books three meetings runs roughly $50 in credits total, not counting what you pay the recipients directly.
There are no per-seat fees on Unlimited plans, no hidden enrichment charges, and no separate cost for the 200M+ profile database — it's included. Credit add-on packs are available starting at $150 for 1,000 credits if you need to top up between billing cycles.
Free Version
Pricing Information
$900.00/month
Act-On pricing is based on tiers or contacts: $900 per month (for 2,500 active contacts, 3 marketing users, and 50 sales users) and $2,000 per month (for 2,500 active contacts, 6 marketing users, and 100 sales users).
Free Trial Offered?
Supported Platforms
SaaS
Chromebook
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Topline
Date Founded
2024
Company Location
United States
Company Website
topline.com
Company Facts
Organization Name
Act-On Software
Date Founded
2008
Company Location
United States
Company Website
www.act-on.com
Categories and Features
AI Agents
Not specified
AI Marketing
Not specified
Lead Generation
Contact Import/Export
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Categories and Features
Account Based Marketing
Not specified
AI Marketing
Not specified
AI Marketing Agents
Not specified
Conversational Marketing
Not specified
eCommerce Marketing
Not specified
Email Marketing
Not specified
Email Template Design
Not specified
Employee Advocacy
Not specified
Landing Page
Not specified
Lead Generation
Not specified
Lead Scoring
Not specified
Marketing Account Intelligence
Not specified
Marketing Analytics
Not specified
Marketing Automation
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
SMS Marketing
Not specified
Social Media AI Agents
Not specified
Social Media Management
Not specified
Website Visitor Identification
Not specified