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What is Total Dispatch?

We provide readily available online demonstrations of our Dispatch, Billing, Inventory, and Mobile applications. Feel free to contact us to schedule a one-hour conversation, where you can discover the reasons behind the high satisfaction of our extensive national clientele. Our billing platform is tailored, adaptable, and user-friendly, offering automatic calculations for different load types, comprehensive rate tables, additional fees for minimum gallons and insurance, as well as date-driven surcharges, among other features. Clients can take advantage of a web-based portal that allows them to view, search, and download Bill of Ladings, invoices, and load statuses in real-time. Moreover, our conventional petroleum dispatch board is designed for simplicity and ease of understanding. The quick setup process of our system requires no additional development or implementation personnel, guaranteeing a smooth transition for your operations. This level of efficiency and user-centric design is what distinguishes us from competitors in the market. Ultimately, we strive to enhance your operational capabilities while ensuring a user-friendly experience for all stakeholders involved.

What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Creative Energies

Company Website

www.creative123.com

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Categories and Features

Freight

Billing & Invoicing

Oil and Gas

Scheduling

Transportation Dispatch

Computer Aided Dispatch
Mileage Tracking
Scheduling
Vehicle Tracking

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

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