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What is TotalExpert?

Strengthen your relationships by leveraging high-quality integrations and advanced reporting tools to enhance the effectiveness of your data. By creating a consolidated source of truth, you can extract deeper insights that promote a comprehensive understanding of your clients and their financial journeys, ultimately revolutionizing engagement and improving the overall customer experience. Develop a data-centric ecosystem that forms the foundation of your sales and marketing strategies. Utilize these insights to evaluate performance indicators and obtain a more accurate view of your return on investment. Total Expert stands out as a specially crafted CRM and customer engagement solution designed specifically for banking institutions. Organizations partnering with Total Expert witness growth rates 2.2 times higher than the industry average, strengthening customer relationships, boosting retention rates, and elevating customer satisfaction—all achieved through an effective combination of digital tools and personal interactions. This strategy not only optimizes operational efficiency but also guarantees that customer requirements are prioritized consistently at every point of contact. Furthermore, by investing in such comprehensive tools, businesses can remain agile and responsive to evolving market demands, ensuring sustained success in a competitive landscape.

What is Engaged CRM?

The integration of mortgage sources allows for a seamless transfer of data collected from your customized fact-find directly into the APIs of 27Tec. By combining this information with the extensive filters already available through 27Tec's independent service, users can explore a diverse range of lenders, packagers, clubs, and products, all while tapping into the detailed product information and sophisticated research logic that 27Tec embeds into your CRM system. Once you receive the results, you can effortlessly access the documentation features provided by 27Tec; with a single click, you can download Evidence of Research (EOR) documents and a European Standardised Information Sheet (ESIS), both of which can be tailored to include your specific fees and broker information. Moreover, these documents will be efficiently stored in your CRM, ensuring that they are accessible throughout the entire application process whenever you need them. This enhanced workflow not only boosts efficiency but also guarantees that all essential documentation is at your fingertips, facilitating a smoother overall experience. Additionally, having such organized access to vital documents can significantly reduce the chance of delays in the application process.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
CloudCall
Iress
Mogoplus
TrustEngine
iPipeline CRM for Distributors

Integrations Supported

COZYROC SSIS+ Suite
CloudCall
Iress
Mogoplus
TrustEngine
iPipeline CRM for Distributors

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Total Expert

Date Founded

2012

Company Location

United States

Company Website

totalexpert.com

Company Facts

Organization Name

Engaged

Date Founded

2012

Company Location

United States

Company Website

engagedresource.co.uk

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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