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Total
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What is TotalExpert?

Strengthen your relationships by leveraging high-quality integrations and advanced reporting tools to enhance the effectiveness of your data. By creating a consolidated source of truth, you can extract deeper insights that promote a comprehensive understanding of your clients and their financial journeys, ultimately revolutionizing engagement and improving the overall customer experience. Develop a data-centric ecosystem that forms the foundation of your sales and marketing strategies. Utilize these insights to evaluate performance indicators and obtain a more accurate view of your return on investment. Total Expert stands out as a specially crafted CRM and customer engagement solution designed specifically for banking institutions. Organizations partnering with Total Expert witness growth rates 2.2 times higher than the industry average, strengthening customer relationships, boosting retention rates, and elevating customer satisfaction—all achieved through an effective combination of digital tools and personal interactions. This strategy not only optimizes operational efficiency but also guarantees that customer requirements are prioritized consistently at every point of contact. Furthermore, by investing in such comprehensive tools, businesses can remain agile and responsive to evolving market demands, ensuring sustained success in a competitive landscape.

What is Engaged CRM?

The integration of mortgage sources allows for a seamless transfer of data collected from your customized fact-find directly into the APIs of 27Tec. By combining this information with the extensive filters already available through 27Tec's independent service, users can explore a diverse range of lenders, packagers, clubs, and products, all while tapping into the detailed product information and sophisticated research logic that 27Tec embeds into your CRM system. Once you receive the results, you can effortlessly access the documentation features provided by 27Tec; with a single click, you can download Evidence of Research (EOR) documents and a European Standardised Information Sheet (ESIS), both of which can be tailored to include your specific fees and broker information. Moreover, these documents will be efficiently stored in your CRM, ensuring that they are accessible throughout the entire application process whenever you need them. This enhanced workflow not only boosts efficiency but also guarantees that all essential documentation is at your fingertips, facilitating a smoother overall experience. Additionally, having such organized access to vital documents can significantly reduce the chance of delays in the application process.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
TrustEngine

Integrations Supported

CloudCall
Iress
Mogoplus
iPipeline CRM for Distributors

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Total Expert

Date Founded

2012

Company Location

United States

Company Website

totalexpert.com

Company Facts

Organization Name

Engaged

Date Founded

2012

Company Location

United States

Company Website

engagedresource.co.uk

Categories and Features

Financial CRM

Not specified

Mortgage and Loans

Not specified

Categories and Features

Financial CRM

Lead Management
Team Assignments

Loan Servicing

Accounting Management
Auto Loans
Business Loans
Compliance Management
Construction Loans
Customer Database
Student Loans

Mortgage and Loans

Client Database
Customer Statements

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