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What is Touch Point?

TouchPoint Visitor Management offers an advanced web-based platform that simplifies how office visitors are managed. By replacing traditional pen-and-paper methods of recording visitor details, this cutting-edge software provides a more polished approach to visitor engagement. It effectively removes the need for handwritten visitor logs, the reuse of badges, and the task of alerting employees about visitor arrivals. Furthermore, it addresses issues related to unattended guests in crowded reception areas and mitigates various security risks. The multi-tenancy Visitor Management System (VMS) from TouchPoint allows facility managers to minimize long wait times that could negatively impact the facility's image, accelerate the check-in process, and enhance resource management. This shift enables security staff to better focus on their critical responsibilities and boosts the overall safety of the environment. In addition, the TouchPoint Material Gate Pass Management Software offers a thorough approach to tracking the movement of materials within the facility, monitoring both incoming and outgoing items, whether they are returnable or non-returnable. This dual capability not only refines visitor management procedures but also significantly improves logistical operations throughout the facility, leading to a more efficient and secure atmosphere for everyone involved. With both systems in place, organizations can ensure a higher level of professionalism and security during visitor interactions.

What is FacilityOS?

FacilityOS is a comprehensive and modular cloud-based platform designed to streamline and automate the management of facilities, assets, and visitors by bringing together functions such as visitor check-in, contractor compliance, emergency evacuation protocols, physical access credentialing, and logistics/package tracking into one cohesive system. Used by thousands of locations across the globe, this platform claims to manage over 52 million visitors, process 16 million contractors, facilitate the safe evacuation of 1.5 million individuals, and oversee the tracking of more than a billion packages. Each module—VisitorOS for check-in management, ContractorOS for vendor compliance, EmergencyOS for evacuation and alert systems, SecurityOS for temporary access credentialing, and Logistics/Asset solutions—can operate independently or in unison to provide extensive enterprise visibility. FacilityOS prioritizes adherence to regulations, maintaining audit readiness, and ensuring security, especially in sectors that are high-risk or complex, such as manufacturing, healthcare, higher education, and government. Additionally, the platform’s adaptability and scalability render it an ideal choice for organizations of diverse sizes and requirements, making it a versatile tool in the management landscape. The ability of FacilityOS to cater to specific needs ensures that it remains a valuable asset in enhancing operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

2Ship
ADP DataCloud
Genetec
Infor CRM
Microsoft Azure
Microsoft Outlook
Microsoft Teams
Ping Identity
Slack
Workday HCM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$199 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cogent Innovations

Date Founded

2000

Company Location

India

Company Website

www.usetouchpoint.com

Company Facts

Organization Name

FacilityOS

Date Founded

2014

Company Location

Canada

Company Website

www.facilityos.com

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Registration Management
Self Check-in
Visitor Tracking

Categories and Features

Access Control

Not specified

Asset Tracking

Not specified

Contractor Management

Not specified

Emergency Management

Not specified

Facility Management

Asset Management
Inventory Control

Inventory Management

Not specified

Logistics

Not specified

Mailroom Management

Not specified

Visitor Management

Not specified

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