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What is Touch Won?

Touch Won is a loyalty rewards platform designed specifically for local enterprises. Each participating business chooses a unique coin code that customers can use to discover and join that business through the Touch Won app. This arrangement allows businesses to offer promotional credits and incentives tied to purchases, encouraging customers to return. The vendor portal features tools such as customer lists and activity reports for chosen date ranges, while customers use the app to earn points and redeem rewards on future visits. In addition, the service includes entertaining games, a promotional calendar for weekly deals, and a customer engagement video and guide to help businesses implement the program successfully. The aim is to empower local operators by providing a subscription model that enhances repeat customer engagement, enables the management of a tailored customer database, and encourages customers to return. A monthly subscription starts with a free seven-day trial and then costs $79 each month. Moreover, this platform aspires to foster a community-oriented approach to customer loyalty, thereby enriching the shopping experience for both local businesses and their customers, ultimately building stronger relationships within the community. This initiative not only benefits individual businesses but also contributes to the overall vitality of the local economy.

What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

Media

Media

Integrations Supported

Integrations Supported

Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau

API Availability

API Availability

Pricing Information

$79/month
The subscription is $79 per month, with a seven-day free trial.
Free Trial Offered?

Pricing Information

$20,000 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Touch Won

Date Founded

2023

Company Location

United States

Company Website

touchwon.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Categories and Features

Customer Loyalty

Not specified

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

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