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What is TourOpp GO?

Elevate your customer interactions to increase bookings and effectively collect more reviews. Streamlining operations by providing Google Maps links for meetings or pickup points will help ensure a smooth experience for your guests. Implementing cross-selling and up-selling techniques can not only boost bookings but also result in improved reviews, all while saving your team valuable customer service time. Keep your guests in the loop by sending them real-time tracking links for transportation, greeting them upon boarding, and offering personalized recommendations for their day. Furthermore, actively seek feedback and promote enhanced experiences to foster positive reviews. Make sure to share the exact location of your attraction and deliver daily suggestions, including potential up-sell options or dining recommendations before their visit. Capturing moments of enjoyment during their experience can also aid in gathering more reviews. Providing this information directly to their smartphones ensures peace of mind and reduces the volume of inquiries you receive. By taking steps to prevent late arrivals and no-shows, you can enhance operational efficiency and lessen complaints. Engage customers well before their arrival to create anticipation through stunning photos and videos, while also encouraging them to explore additional products you have available. This proactive strategy not only enriches the customer experience but also deepens their affinity for your brand, creating lasting relationships. Ultimately, a thoughtful and engaging approach will pave the way for greater customer satisfaction and loyalty.

What is BrightCalendar?

Storing your reservations on our secure cloud platform allows you to access them from any location with an Internet connection, providing unparalleled convenience. Designed to reduce errors, our system significantly cuts down on the time your agents spend on various tasks. As your customers can browse your website at any time, your sales opportunities extend beyond traditional business hours. Moreover, you have the capability to seamlessly upsell additional services, adjust pricing, or launch promotional campaigns to enhance the value of each transaction. Our innovative booking engine is not only user-friendly but also allows you to handle even the most complex tasks with ease. Use it for all your scheduling needs, to gather vital insights, and to deliver outstanding service to your clients. From setting up secure and easy staff access accounts to tracking real-time data on bookings and availability, our all-in-one management suite empowers you to oversee everything from a single, intuitive dashboard. This efficient approach not only boosts productivity but also greatly enhances customer satisfaction, paving the way for a more successful business. In essence, our platform is designed to adapt to your needs and grow alongside your business, ensuring you remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

Integrations Supported

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$99 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TourOpp

Company Location

United States

Company Website

www.go.touropp.com

Company Facts

Organization Name

BrightClient

Date Founded

2004

Company Location

United States

Company Website

brightcalendar.com

Categories and Features

Live Chat

Canned Responses

SMS Marketing

Contact Management

Tour Operator

Not specified

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Customer Management
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Reservations Management
Vendor Management

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