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What is TourOpp GO?

Elevate your customer interactions to increase bookings and effectively collect more reviews. Streamlining operations by providing Google Maps links for meetings or pickup points will help ensure a smooth experience for your guests. Implementing cross-selling and up-selling techniques can not only boost bookings but also result in improved reviews, all while saving your team valuable customer service time. Keep your guests in the loop by sending them real-time tracking links for transportation, greeting them upon boarding, and offering personalized recommendations for their day. Furthermore, actively seek feedback and promote enhanced experiences to foster positive reviews. Make sure to share the exact location of your attraction and deliver daily suggestions, including potential up-sell options or dining recommendations before their visit. Capturing moments of enjoyment during their experience can also aid in gathering more reviews. Providing this information directly to their smartphones ensures peace of mind and reduces the volume of inquiries you receive. By taking steps to prevent late arrivals and no-shows, you can enhance operational efficiency and lessen complaints. Engage customers well before their arrival to create anticipation through stunning photos and videos, while also encouraging them to explore additional products you have available. This proactive strategy not only enriches the customer experience but also deepens their affinity for your brand, creating lasting relationships. Ultimately, a thoughtful and engaging approach will pave the way for greater customer satisfaction and loyalty.

What is CustomLinc?

CustomLinc is made up of a dedicated team of tourism specialists who leverage the knowledge of leading regional operators and experienced project developers. We are not just about providing software; our goal is to help you refine your operations to achieve real benefits for your organization. You can effortlessly integrate access to attractions with a variety of tours through pre-configured packages that are easy to market and book, or adapt your services to meet customer needs. Your system should empower you to enhance your up-selling and cross-selling capabilities, allowing you to fully capitalize on your revenue opportunities. In-depth reporting that encompasses all facets, such as peak sales periods, entry and redemption times, and comprehensive patronage metrics, is vital for assessing and refining your business strategies. By embracing this all-encompassing approach, you will be well-prepared to navigate and succeed in a challenging market landscape. This not only positions your business for growth but also fosters innovation and responsiveness to emerging trends and customer preferences.

Media

Media

Integrations Supported

Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

Integrations Supported

Windcave

API Availability

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TourOpp

Company Location

United States

Company Website

www.go.touropp.com

Company Facts

Organization Name

CustomLinc

Company Location

Australia

Company Website

www.customlinc.com

Categories and Features

Live Chat

Canned Responses

SMS Marketing

Contact Management

Tour Operator

Not specified

Categories and Features

Tour Operator

Accommodation Booking
Coach Booking
Website Management

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