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What is TourSolver?

For over three decades, Nomadia Group has been at the forefront of providing advanced routing and scheduling optimization software tailored for field forces, leading to productivity boosts of as much as 30%. Their innovative software solutions effectively manage the daily operations of over 150,000 mobile workers globally, including technicians, sales representatives, and delivery personnel. At the heart of their offerings is TourSolver, their flagship Routing & Planning Software, which is accessible through a monthly subscription model. Additionally, mobile applications are compatible with both Android and iOS platforms, ensuring convenience for users on the go. Customer support via chat, email, and phone is readily available during Eastern Standard Time hours. By leveraging routing and planning optimization, decision-makers can discover viable, profitable routes while ensuring exceptional customer service and effectively addressing emergency situations such as installations, repairs, maintenance services, sales meetings, and logistics for pickups and deliveries. With a commitment to enhancing productivity, Nomadia proudly guarantees an average increase of at least 20%. Their dedication to innovation continues to shape the future of field operations management.

What is ServiceLife?

ServiceLife is an all-encompassing field service management platform created by someone who has direct experience in operating a service enterprise. It provides a variety of features, including scheduling dispatches, managing drive times, optimizing routes, and a centralized inbox for customer service that integrates calls, SMS, web chat, and emails into one cohesive thread. In addition, it supports billing and payment processing through Square and Stripe, handles dispute resolutions, oversees service contracts, ensures compliance and chemical record-keeping, monitors inventory, and delivers business intelligence, all while employing a shared customer record system. The pricing model is structured around routes rather than individual user accounts, with a charge of $50 per month for each of the first five routes and $35 per month for any additional routes beyond that. Each of the 18 available modules can be accessed at every pricing level, allowing for unlimited users without impacting overall costs, which means that adding more customer service representatives, technicians, or managers is financially feasible. This software is particularly suited for enterprises involved in recurring service operations that necessitate scheduled routes, such as pest control and lawn care, typically supporting anywhere from a single route to several dozen. With its intuitive design and extensive capabilities, it serves as a vital asset for boosting operational productivity and enhancing customer satisfaction in the field service sector. Furthermore, the ability to manage multiple aspects of service delivery from one platform streamlines workflows and reduces the administrative burden on companies.

Media

Media

No images available

Integrations Supported

Accenture Cloud Retail Execution
CLYD
Google Drive
Google Sheets
Google Slides
HERE
Hardis Group
Microsoft Azure
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft PowerPoint
Nielsen Marketing Cloud
QuickBooks Accountants
Salesforce
XMAP
iCalendar

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$20.00/month/user
Cost per mobile resource (Technician/Vehicle/Sales Representative) invoiced per year
Free Trial Offered?

Pricing Information

$50/route/month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Nomadia Group

Date Founded

1991

Company Location

United States

Company Website

www.nomadia-group.us/toursolver

Company Facts

Organization Name

ServiceLife

Date Founded

2023

Company Location

United States

Company Website

servicelife.app

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Customer Database
Dispatch Management
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock

Fleet Management

Dispatch Management
GPS Tracking
Incident Reporting
Mileage Tracking
Routing

Last Mile Delivery

Not specified

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management

Transportation Dispatch

Billing & Invoicing
Customer Database
Emergency Dispatch
Fuel Management
Order Management
Routing
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling

Categories and Features

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