TourTools Reviews & Ratings

TourTools

5.0 out of 5 stars

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support 5 out of 5 stars

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What is TourTools?

TourTools® streamlines nearly every function in a group tour operator's office, making it user-friendly and efficient. Its robust CRM system keeps essential details like conversations, follow-up reminders, and passenger information, including passport numbers, frequent flyer details, and medication preferences, all in one place. With features for both bulk email and personalized communication, TourTools® equips you with everything necessary to enhance your marketing efforts and maintain effective correspondence. This comprehensive tool not only aids in organizing client preferences but also simplifies the management of various communication channels. Additionally, the Operations module of TourTools® enables you to create tailored rooming and passenger lists specific to each vendor, further enhancing your operational efficiency.

What is Rainbow?

Is it accurate to say that only OTAs have the ability to engage with their customers effectively? Our platform features a robust customer information system that allows you to capture essential client details, including their contact information, passport and visa data, frequent flyer points, and preferences for seating and meals. With this wealth of information readily available, you can proactively ensure customer satisfaction! Rainbow CTM compiles all your reservations, whether sourced from GDS or non-GDS channels such as hotels, tours, activities, insurance, and more, into one easy-to-use platform, simplifying follow-ups and improving client closures. Are you weary from dealing with new suppliers or unsure if your team is choosing the right ones? Worry not; we have a vast network of over 2,000 suppliers across diverse categories, covering air travel, accommodations, vacations, insurance, and Forex globally. Moreover, we offer exclusive promotions that enable you to provide your customers with the best deals, further enhancing your service quality! Ultimately, our mission is to equip your business to excel within a competitive landscape, ensuring you remain a cut above the rest. With our support, you can focus on what truly matters: building lasting relationships with your clients.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

Kairos Terminal

API Availability

API Availability

Pricing Information

345 per month

Pricing Information

$19.88 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

DataVast Technologies

Date Founded

1995

Company Location

United States

Company Website

www.tourtools.com

Company Facts

Organization Name

Rainbow CTM

Company Location

India

Company Website

www.rainbowctm.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Travel Agency

Not specified

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