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What is TourTools?

TourTools® streamlines nearly every function in a group tour operator's office, making it user-friendly and efficient. Its robust CRM system keeps essential details like conversations, follow-up reminders, and passenger information, including passport numbers, frequent flyer details, and medication preferences, all in one place. With features for both bulk email and personalized communication, TourTools® equips you with everything necessary to enhance your marketing efforts and maintain effective correspondence. This comprehensive tool not only aids in organizing client preferences but also simplifies the management of various communication channels. Additionally, the Operations module of TourTools® enables you to create tailored rooming and passenger lists specific to each vendor, further enhancing your operational efficiency.

What is Roeville t4?

Roeville t4 is a powerful SQL-based reservation and tour management solution developed for coach tour operators that need a scalable platform to manage bookings, financial operations, customer communications, and tour logistics efficiently. Built on the SAP Advantage Database Server platform, the software supports some of the United Kingdom’s leading coach tour brands and processes millions of passenger holidays and day trips annually. The system is designed to manage the complete tour lifecycle, including customer enquiries, reservations, payment collection, reporting, ticket generation, and travel documentation from one centralized application. Integrated with Roeville’s WebRes e-commerce platform, t4 allows customers and travel agents to book tours, holidays, and excursions online using desktop computers, smartphones, and tablets. The software includes a large range of operational features such as rooming lists, hotel room allocations, interchange routing, home pickup management, seat planning, travel insurance support, loyalty points systems, gift voucher functionality, and customer waiting lists. Businesses can also manage marketing campaigns through data extraction tools, customer profiling, regional targeting, and email or SMS communication integrations. t4 supports multi-brand and multi-company operations, making it easier for operators to manage separate brands, merchant accounts, and business units while sharing centralized data where needed. The platform provides extensive financial tools including cash daybooks, VAT reporting, payment gateway integrations, real-time card processing, and compatibility with Sage accounting software. Operators can monitor booking trends, advertising statistics, and sales performance through real-time dashboards and customizable reporting tools.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

345 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DataVast Technologies

Date Founded

1995

Company Location

United States

Company Website

www.tourtools.com

Company Facts

Organization Name

Roeville Computer Systems

Company Website

www.roeville.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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