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What is TourTools?

TourTools® streamlines nearly every function in a group tour operator's office, making it user-friendly and efficient. Its robust CRM system keeps essential details like conversations, follow-up reminders, and passenger information, including passport numbers, frequent flyer details, and medication preferences, all in one place. With features for both bulk email and personalized communication, TourTools® equips you with everything necessary to enhance your marketing efforts and maintain effective correspondence. This comprehensive tool not only aids in organizing client preferences but also simplifies the management of various communication channels. Additionally, the Operations module of TourTools® enables you to create tailored rooming and passenger lists specific to each vendor, further enhancing your operational efficiency.

What is Skateboard?

A groundbreaking strategy for integrating passenger-centric physical assets and landside facilities can greatly improve the digital travel experience for travelers. Skateboard merges the best features of IoT technology, machine learning, and automated data processes to create a unified digital environment that enables passengers to easily navigate essential travel services, leisure options, shopping, dining, and entertainment. With the provision of services before their trip, travelers can enjoy an enhanced airport experience right from the outset. This innovative solution is driven by a versatile and scalable digital software platform that not only benefits passengers but also aids airport terminal operations managers and the overall airport administration. All applications for users and backend dashboards utilize integrated data from numerous sources and devices, delivering extensive capabilities in marketing, engagement, governance, and management. Moreover, the system is reinforced by a powerful AI and analytics framework that continually extracts insights and evolves through data-driven learning, ensuring ongoing enhancements in service delivery. In essence, Skateboard redefines the airport experience by focusing on passenger needs and optimizing operations for all parties involved, creating a more cohesive travel environment. This holistic approach fosters a more engaged and satisfied traveler, ultimately leading to a more efficient airport ecosystem.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

345 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DataVast Technologies

Date Founded

1995

Company Location

United States

Company Website

www.tourtools.com

Company Facts

Organization Name

GrayMatter Software Services

Date Founded

2006

Company Location

India

Company Website

www.graymatter.co.in/skateboard/

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Aviation

Accounting / Revenue Management
Aircraft Utilization
Boarding Management
CRM / Flight History
Check-in
Employee Management
Flight Crew Scheduling
Flight Scheduling / Dispatch
Fuel Management
Incident Reporting
Inspection Management
Inventory Management
Lot Costing / Leasing Management
Maintenance Management
Pilot Management
Point of Sale
Time Tracking
Website / Online Ticketing

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