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What is TowConnect?

TowConnect is a cloud-centric platform tailored for towing and roadside assistance businesses, seamlessly consolidating crucial operations like dispatch, driver management, vehicle storage, invoicing, and compliance into a single job record. Dispatchers can effortlessly allocate tasks and track their progress live, while drivers benefit from a mobile-optimized web application that allows them to log vehicle details, capture conditions, upload images, gather signatures, and document key events. Operators can efficiently create invoices for completed tasks, manage stored vehicles, and prepare release papers. The software stands out with features specifically designed for Australia, including accident fee-cap checks applicable in New South Wales, Victoria, Queensland, and Western Australia, as well as statutory registers tailored for New South Wales, Queensland, and Victoria. Companies gain advantages through capabilities such as sending payment links, syncing invoices with Xero, and exporting data compatible with MYOB AccountRight and MoneyWorks. Future updates are set to launch a fleet mapping feature equipped with GPS tracking, while Professional plans promise added functionalities like business accounts, customer booking systems, comprehensive statements, and a client portal. Data migration services are included at no additional charge, and the monthly subscription plans support an unlimited number of users, trucks, and storage units, although there are job-volume limitations. Additionally, TowConnect is committed to continuously improving its services to better meet the evolving needs of its clients in the towing sector. With these ongoing enhancements, TowConnect aims to solidify its position as a leading solution in the industry.

What is Roadside?

Roadside stands as the leading case management software in the world, consistently dedicated to improving organizational efficiency. Tailored specifically for mechanics by those in the field, our main goal is to ensure Roadside remains user-friendly. We emphasize making Roadside distinctly yours by allowing users to customize the platform with their preferred colors and logos. Our workflow system is designed so that operators can easily access real-time information, and with live updates, we ensure customers receive the exact support they need. The case manager is built to enhance productivity significantly. Understanding the importance of data, we provide operators with valuable insights, including metrics like monthly case totals, the most time-consuming case types, and overall sales figures, which aid in effective decision-making and operational efficiency. By continuously adapting and responding to user suggestions, we are committed to providing an outstanding experience that meets the varied needs of our clientele. This dedication not only enhances user satisfaction but also fosters long-term relationships with our customers.

Media

Media

Integrations Supported

ChatGPT
Claude
Gmail
Google Maps
MYOB AccountRight
MoneyWorks
Stripe
Twilio
WhatsApp
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

A$97/month
A 5-day free trial is available, followed by an introductory price of A$1/month + GST for 3 months. The Essential plan starts at A$97/month + GST and includes up to 300 jobs per month. Monthly plans scale by job volume, and users, trucks and yards are unlimited.
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tow Connect Software

Date Founded

2026

Company Location

Australia

Company Website

towconnect.co

Company Facts

Organization Name

JG Software

Date Founded

2014

Company Location

Sweden

Company Website

www.roadside.nu/

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management

Categories and Features

Towing

Billing & Invoicing
Client Management
Fleet Management
Maintenance Management

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