Penguin Reviews & Ratings

Penguin

5.0 out of 5 stars

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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Trabacus?

Effortlessly manage and create extensive travel offerings that encompass holidays, hotels, visas, transfers, cruises, and supplementary services, all while providing precise pricing and in-depth information. Allow branch users to access these products to support their sales efforts and keep a diverse collection of both FIT and GIT holiday packages with numerous options. Moreover, integrate multiple hubs and departure dates for group packages and set rules for automatic discount calculations to enhance customer appeal. Maintain a detailed database that includes your hotels' information and pricing for various room types and meal plans, ensuring that all necessary details are readily available. Additionally, compile vital information on visas, transfers, activities, cruises, and add-on products to create a comprehensive travel resource. Enable instant delivery of itineraries or visa details to customers with just a click, facilitating quick responses to inquiries. Integrate the system seamlessly with your website for automatic inquiry generation and ensure compatibility with your call center software to streamline communication. Establish pre-configured email templates to optimize correspondence and save valuable time on routine interactions. This all-encompassing management system aims to significantly improve operational efficiency and enhance the overall customer experience within your travel business. By implementing these features, you can ensure that your travel offerings remain competitive and well-organized.

What is Penguin?

This all-encompassing travel agency software solution provides multilingual capabilities for generating quotes and invoices, alongside comprehensive documentation such as receipts, e-tickets, confirmations, and vouchers. Additionally, it features a General Ledger-based Budget Module, integrates seamlessly with third-party XML/web services, and connects effortlessly with payment gateways including Sage Pay, Worldpay, Wirecard, and Mpesa, complete with automatic reconciliation. The platform also incorporates modules for staff commissions, sliding and affiliate commissions, and utilizes AI for automatic reconciliation with IATA BSP, all while supporting multi-branch accounting and various business areas, including B2B/Agent Management and integrations with BedBank and suppliers. Moreover, it facilitates booking retrieval through third-party connections with all GDS and NDC systems, and includes functionalities for automatic creation and cancellation of bookings, processing refunds and voids, conducting bank reconciliations, and uploading GL data via Excel. Users can also schedule reports, manage hotel inventory uploads and bookings, generate ABTA reports, revalue currencies, and create FIT/group packages, making it a robust choice for travel agencies seeking efficiency and integration. Ultimately, this solution is designed to streamline operations and enhance the overall travel booking experience.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

£350/month - 5 Users
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Trabacus Technologies

Company Location

India

Company Website

www.trabacus.com

Company Facts

Organization Name

Penguin Commercial Limited

Date Founded

1998

Company Location

United Kingdom

Company Website

www.penguininc.com

Categories and Features

Travel Agency

Customer Database
Flight Booking
Payment Processing

Categories and Features

Travel Agency

Not specified

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