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What is Trace?

Trace revolutionizes the way teams onboard new members, hand over tasks, and share knowledge. It allows you to effortlessly document best-practice workflows and step-by-step guides by automatically recording your actions in the background. With Trace, you can create comprehensive how-to guides in seconds, without the need for manual documentation. Simply hit “Start Recording,” and Trace converts your actions into a clear visual guide that can be instantly shared with your team. The guides are always updated in real time, so everyone has access to the most current information. Customize each guide with your own notes, images, and instructions, and embed them directly into your existing tools for easy access. By eliminating repetitive questions, Trace makes knowledge sharing seamless, ensuring your team can learn quickly and focus on the work that truly matters.

What is Tango?

Tango is a modern digital adoption platform designed to help teams document, guide, and automate their workflows. It uses a browser extension to capture processes in real time as users complete tasks. Tango automatically generates clean, step-by-step guides with screenshots, highlights, and customizable instructions. These guides can be pinned directly inside applications to deliver help at the exact moment it’s needed. On-screen walkthroughs allow teammates to complete workflows confidently and without mistakes. Tango supports embedding guides into knowledge bases, learning management systems, and customer support tools. The platform can also convert guides into automations to eliminate repetitive clicking, typing, and form filling. Analytics dashboards provide visibility into usage, completion rates, and friction points. This insight helps teams continuously improve processes and training materials. Tango works across major CRM, ERP, and HRIS systems without requiring integrations. Organizations use Tango to standardize processes, onboard employees faster, and support customers more effectively. Overall, Tango solves the last mile of adoption by ensuring processes are followed correctly at scale.

Media

Media

Integrations Supported

Confluence
Notion
Box
CommuteHub by RideAmigos
Genius Referrals
Google Sheets
HTML
HubSpot CRM
HubSpot Customer Platform
Jira
Markdown
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Salesforce
Slack
Usetiful
Webflow
WordPress
Zendesk

Integrations Supported

Confluence
Notion
Box
CommuteHub by RideAmigos
Genius Referrals
Google Sheets
HTML
HubSpot CRM
HubSpot Customer Platform
Jira
Markdown
Microsoft SharePoint
Microsoft Teams
Microsoft Word
Salesforce
Slack
Usetiful
Webflow
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$78 Lifetime deal
Free Trial Offered?
Free Version

Pricing Information

$22/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tracework.ai

Date Founded

2024

Company Location

Singapore

Company Website

tracework.ai

Company Facts

Organization Name

Tango.ai

Company Location

United States

Company Website

www.tango.ai/

Categories and Features

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Popular Alternatives

Popular Alternatives