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What is TrackAware?

TrackAware, created by Sensitel, is a cutting-edge platform that offers real-time tracking and visibility for shipments in the logistics sector. This innovative tool enables businesses to monitor their shipments, predict arrival times, detect delays, and manage exceptions, all while upholding service level agreements (SLAs) and boosting delivery efficiency. Featuring capabilities such as GPS-based tracking, geofencing alerts, electronic proof of delivery, predictive ETAs, comprehensive dashboards, and in-depth operational reporting, TrackAware presents a powerful solution. It equips logistics and supply chain professionals with a unified view of shipment statuses, allowing for prompt responses to any potential delivery challenges. Additionally, TrackAware fosters greater operational efficiency and enhances customer satisfaction, making it an essential asset for modern logistics management. By integrating advanced technology, it helps businesses stay ahead in a competitive market.

What is Shipup?

Shipup provides a customized and intuitive post-purchase experience that not only strengthens brand loyalty but also boosts the efficiency of customer support. By converting casual buyers into loyal customers, it streamlines your support processes effectively. Addressing the anxiety that can follow a purchase, Shipup enables repeat business through personalized notifications, branded tracking pages, prompt customer service, real-time shipment updates, and more. While managing delivery-related inquiries can be daunting, Shipup arms your support team with specialized resources that allow them to tackle delivery issues quickly and efficiently. When shipping complications arise, your support staff receives immediate notifications, empowering them to act promptly and reassure customers. Moreover, not every shipping issue requires your support team's involvement, offering you the flexibility to select which alerts to activate and tailor them to your unique needs, leading to a more efficient operational workflow. This customized strategy not only keeps your customers well-informed but also enhances their satisfaction throughout their entire shopping experience, contributing positively to your brand's reputation. Ultimately, a seamless post-purchase interaction can transform the customer relationship, fostering a sense of trust and loyalty that benefits your business in the long run.

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Media

Integrations Supported

Integrations Supported

Tolstoy

API Availability

API Availability

Pricing Information

$30/user/month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Sensitel

Date Founded

2017

Company Location

United States

Company Website

sensitel.com

Company Facts

Organization Name

Shipup

Date Founded

2016

Company Location

France

Company Website

www.shipup.co

Categories and Features

Shipment Tracking

Not specified

Categories and Features

Delivery Management

Customer Portal
Order Tracking
Surveys & Feedback

Shipment Tracking

Alerts/Notifications
For eCommerce
Status Tracking
Website Integration

Shipping

Shipment Tracking

Popular Alternatives

Popular Alternatives