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What is TrackIt!?

TrackIt! is a holistic Membership Tracking and Job Referral System specifically designed for Union Organizations. This powerful software solution equips unions with the tools needed to effectively manage and report on all activities related to members and contractors. Key features include the management of referrals and dispatches, upkeep of out-of-work lists, tracking of dues and assessment delinquencies, as well as overseeing training certificates. A noteworthy enhancement is the new Accounting Link, which integrates seamlessly with current accounting systems, facilitating the effortless transfer of dues, fees, and assessment income with a single click. Additionally, TrackIt! offers a comprehensive history of dues, assessments, referrals, work experiences, and monitors critical aspects such as certificate renewals, meeting attendance, and eligibility for service pins. One of TrackIt!'s most impressive features is its advanced reporting capabilities, allowing users to swiftly generate various reports like delinquency letters, work hours, income statements, certificates, remittances, and contact lists complete with labels. By streamlining administrative procedures and providing essential insights through its robust reporting functions, TrackIt! greatly improves operational efficiency for unions. Furthermore, this software not only simplifies routine tasks but also empowers unions to focus more on their core missions and member engagement.

What is Samantha?

The System Asset Management System™ acts as a specialized Configuration Management Database (CMDB) tailored to the needs of mid-market companies. This system encompasses a variety of Process Workflow modules that include Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For ease of reference, we call our solution Samantha™. Samantha™ is meticulously crafted to address the 1) operational needs, 2) budget limitations, and 3) resource capabilities of mid-sized enterprises. By opting for Samantha™, organizations can reduce expenses—there's no requirement to replace your existing Help Desk unless you choose to do so. Samantha™ is engineered to improve your current Service/Help Desk solutions, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also safeguarding your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This versatility not only allows your organization to optimize current assets but also significantly boosts overall service management effectiveness. Ultimately, Samantha™ empowers businesses to adapt and thrive without discarding their existing systems.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ACC Computer Services

Company Website

www.trackit-software.com

Company Facts

Organization Name

Net Watch Solutions

Date Founded

2002

Company Location

United States

Company Website

netwatchsolutions.com/samantha.html

Categories and Features

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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