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What is Tracker Management Systems?

Tracker Management is a dedicated company that specializes in delivering top-notch towing software tailored for the towing industry. Their software encompasses every facet of a towing operation, such as dispatching, impound processes, and auction management. For more than three decades, our solutions have empowered towing companies to enhance their business operations effectively. Additionally, we play a vital role in advancing the industry by introducing innovative techniques and streamlined processes. The dispatching feature from Tracker facilitates seamless communication between drivers and dispatchers, ensuring crucial information is readily available to back-office personnel. With our driver apps, operators can effortlessly monitor their assignments and capture images using just their smartphones, and these visuals can conveniently be attached to service tickets. Our digital records system revolutionizes the way businesses manage documentation, allowing for quick access to files while minimizing the reliance on traditional pen-and-paper methods. In today’s fast-paced environment, embracing digital solutions has never been more crucial for efficiency and accuracy.

What is Roadside?

Roadside stands as the leading case management software in the world, consistently dedicated to improving organizational efficiency. Tailored specifically for mechanics by those in the field, our main goal is to ensure Roadside remains user-friendly. We emphasize making Roadside distinctly yours by allowing users to customize the platform with their preferred colors and logos. Our workflow system is designed so that operators can easily access real-time information, and with live updates, we ensure customers receive the exact support they need. The case manager is built to enhance productivity significantly. Understanding the importance of data, we provide operators with valuable insights, including metrics like monthly case totals, the most time-consuming case types, and overall sales figures, which aid in effective decision-making and operational efficiency. By continuously adapting and responding to user suggestions, we are committed to providing an outstanding experience that meets the varied needs of our clientele. This dedication not only enhances user satisfaction but also fosters long-term relationships with our customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50/month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tracker Management Systems

Date Founded

1986

Company Location

United States

Company Website

www.trackermanagement.com

Company Facts

Organization Name

JG Software

Date Founded

2014

Company Location

Sweden

Company Website

www.roadside.nu/

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

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