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What is Trackless?

Trackless presents a cookieless analytics solution specifically designed for e-commerce businesses. It monitors essential metrics including traffic, sales figures, net revenue post-cancellations and returns, profit margins, return on ad spend (ROAS), product performance, sales funnels, and customer lifetime value. The platform features server-side modules that are compatible with a range of e-commerce systems such as PrestaShop, WooCommerce, Joomla, OpenCart, Magento 2, Shopware 6, and Sylius. Additionally, users of hosted platforms can easily implement Trackless through a lightweight script, while custom systems can take advantage of the API for integration. Data management is prioritized, with secure storage within the EU and a commitment to avoiding the use of proprietary analytics cookies, data sampling, and sharing analytics with advertising networks. Trackless functions harmoniously alongside GA4 or Matomo and allows for data exports in various formats such as CSV, XLSX, and JSON. By leveraging Trackless, users can gain deeper insights into their operations while ensuring the privacy and integrity of their data remain intact, ultimately enhancing their decision-making capabilities. This holistic approach makes it an invaluable tool for online retailers aiming to optimize their performance metrics effectively.

What is AskSpot?

AskSpot is a cloud-based AI platform specifically crafted for online retailers to improve their sales and customer support capabilities. Its chat agent engages with product databases to deliver information on items, shipping, returns, and provides comparisons and recommendations, aiding customers in completing their purchases. Furthermore, a specialized inbox agent integrates effortlessly with help desks and marketplace messaging systems to organize inquiries, retrieve pertinent store details, create responses, and escalate matters to the appropriate staff when required. The platform also incorporates a collaborative knowledge base, management tools, and analytics, enabling its agents to converse in over 200 languages. With established integrations across numerous e-commerce platforms such as Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, RedCart, BaseLinker, Freshdesk, Thulium, Zendesk, Allegro, and Amazon, it also allows for custom API integrations with additional systems. Ultimately, AskSpot is designed to empower e-commerce businesses by simplifying product discovery and enhancing customer support across multiple channels, including storefronts, help desks, and marketplaces, thus ensuring a more seamless shopping experience. This cutting-edge technology not only enhances operational efficiency but also plays a crucial role in nurturing stronger relationships with customers, which is vital for long-term business success. As a result, retailers utilizing AskSpot can better meet the evolving needs of their clientele.

Media

No images available

Media

No images available

Integrations Supported

PrestaShop
WooCommerce

Integrations Supported

PrestaShop
WooCommerce
Allegro
Amazon
BigCommerce
Freshdesk
IdoSell
Klaviyo
Magento
RedCart
Shoper
Shopify
Thulium
Zendesk

API Availability

API Availability

Has API

Pricing Information

EUR 49/year per online store
Free Trial Offered?

Pricing Information

$290/month
The AI Chat Agent is €250/month for up to 1,250 conversations; additional conversations cost €0.18 each and additional domains or instances cost €49/month. The AI Inbox Agent is €120/month plus €0.18 per ticket resolved without a human and €0.05 per processed ticket. Monthly billing; no setup fee or per-seat charge; prices exclude VAT. A 7-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenServis

Date Founded

2009

Company Location

Czech Republic

Company Website

trackless.cz/en/

Company Facts

Organization Name

AskSpot

Date Founded

2022

Company Location

Poland

Company Website

askspot.io

Categories and Features

eCommerce Analytics

Not specified

Categories and Features

AI Customer Service

Not specified

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