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What is Trackless?

Trackless presents a cookieless analytics solution specifically designed for e-commerce businesses. It monitors essential metrics including traffic, sales figures, net revenue post-cancellations and returns, profit margins, return on ad spend (ROAS), product performance, sales funnels, and customer lifetime value. The platform features server-side modules that are compatible with a range of e-commerce systems such as PrestaShop, WooCommerce, Joomla, OpenCart, Magento 2, Shopware 6, and Sylius. Additionally, users of hosted platforms can easily implement Trackless through a lightweight script, while custom systems can take advantage of the API for integration. Data management is prioritized, with secure storage within the EU and a commitment to avoiding the use of proprietary analytics cookies, data sampling, and sharing analytics with advertising networks. Trackless functions harmoniously alongside GA4 or Matomo and allows for data exports in various formats such as CSV, XLSX, and JSON. By leveraging Trackless, users can gain deeper insights into their operations while ensuring the privacy and integrity of their data remain intact, ultimately enhancing their decision-making capabilities. This holistic approach makes it an invaluable tool for online retailers aiming to optimize their performance metrics effectively.

What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

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Integrations Supported

PrestaShop
WooCommerce

Integrations Supported

PrestaShop
WooCommerce
Adobe Commerce
BigCommerce
Confluence
Facebook Messenger
Gmail
Google Drive
HubSpot CRM
Instagram
Magento
Microsoft Outlook
Microsoft SharePoint
Notion
Omnisend
OpenCart
Paysera
Pipedrive
Salesforce
Shopify

API Availability

API Availability

Pricing Information

EUR 49/year per online store
Free Trial Offered?

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenServis

Date Founded

2009

Company Location

Czech Republic

Company Website

trackless.cz/en/

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Categories and Features

eCommerce Analytics

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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