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With connections to over 900 carriers worldwide, you and your customers will always stay updated on the whereabouts of your shipments. By implementing automated email alerts, customers can easily monitor their order status, which greatly decreases the frequency of inquiries about their orders. The service accommodates a range of shipping methods, such as AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), while allowing you to discreetly mask any Chinese origins. This parcel tracking solution is designed to provide a customized experience, enabling you to adjust the tracking template to fit your store's visual theme. You have the power to modify text colors, button styles, and background images, along with the choice of which tracking details to display. Furthermore, you can add a note in the "seller's message" section to foster deeper customer interaction. To enhance your revenue stream, think about activating product suggestions on the tracking interface. This feature serves not only to keep customers informed but also to lessen the load on customer service agents dealing with "where is my order" queries. Customers can easily retrieve their order information through your store's tracking page at any time, using their shipment tracking number or by combining their order ID with their email. This frictionless tracking process not only improves customer satisfaction but also cultivates brand loyalty, making it a vital tool for your business. As a result, your customers will appreciate the efficiency and ease of keeping tabs on their orders, further establishing a positive relationship with your brand.
What is Crik-IT?
Your clients and representatives are empowered to manage tasks autonomously, enhancing efficiency. Representatives have the capability to retrieve client information, generate up-to-the-minute reports, log leads, and execute a variety of other tasks seamlessly. Clients, on the other hand, can conveniently reprint invoices, track shipments, and place orders whenever they choose. Our robust infrastructure, backed by Microsoft Azure and HostDime data centers, guarantees dependable service. We place a high priority on security, employing full SSL encryption, and our data centers are certified with PCI and SOC 2 Type 2 standards. The integration between your ERP system and the Crik-IT portal is automated, with updates occurring every 30 minutes, ensuring that users have access to real-time data. This allows for browser-based information access, order entry, and other functionalities from any desktop or mobile device at any time. Additionally, we incorporate the Stripe credit card processing system to ensure that payments for invoices and order submissions are secure and efficient. By enabling your B2B clients and representatives to manage data entry effectively, orders submitted via Crik-IT can be automatically integrated into your order management system without any manual intervention. This efficient workflow not only conserves valuable time but also significantly boosts overall productivity, allowing your team to focus on more strategic tasks. Ultimately, this innovative approach transforms the way you conduct business, leading to improved client satisfaction and operational success.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Shopify
Company Location
Latvia
Company Website
apps.shopify.com/trackr
Company Facts
Organization Name
Crik-IT
Company Location
United States
Company Website
www.crik-it-portal-for-quickbooks.com
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management