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What is Traction Gather?

Traction Gather enables the seamless integration of various virtual activities such as events, live streams, classes, programs, tours, and on-demand content into a cohesive digital engagement platform. Leveraging the Salesforce Communities framework, it offers critical data insights that enhance engagement with customers and stakeholders from anywhere in the world. This groundbreaking tool fosters impactful connections among individuals, organizations, and businesses by encouraging vibrant interactions through online channels. By establishing a centralized hub for customers, stakeholders, and team members, Traction Gather simplifies the process of gathering user information, ultimately leading to richer and more rewarding experiences. Whether you belong to a corporation, a non-profit organization, an educational institution, or are merely seeking to host virtual events, our online community is committed to providing the essential resources needed to thrive in the digital milieu and adapt to changing landscapes. Furthermore, by adopting this platform, you can ensure that your virtual endeavors are not just functional but also captivating for every participant involved. This level of engagement can significantly enhance the overall success of your initiatives.

What is Arise?

Elevate your clientele with swiftly adaptable, on-demand virtual assistance solutions. Engage with your customers whenever it suits them, using their favorite communication channels and addressing subjects that resonate with their interests. By gaining deeper insights into your customers and their needs, you can enhance your share of wallet significantly. Build enduring partnerships through consistent, personalized attention and genuine care. Now is the moment to transform customer experience management fundamentally. It is crucial to eliminate the notion of "acceptable failure" in service standards and move past traditional performance metrics. Leverage innovation to drive customer expansion and engagement. Arise Virtual Solutions has crafted the most advanced virtual-first customer service platform in the industry. Our unique technology connects leading global brands with an extensive network of gig-economy Service Partners who work from home. Through the adoption of pioneering developments in virtual training, flexible on-demand capacity, and stringent security protocols, Arise boosts customer acquisition, elevates share of wallet, and fosters sustainable growth in customer relationships. This groundbreaking strategy is poised to redefine the landscape of customer service and overall satisfaction, paving the way for a new era in customer engagement. As businesses prioritize these innovative approaches, they will unlock unparalleled opportunities for success.

Media

Media

Integrations Supported

Salesforce
Vimeo
YouTube
Zoom

Integrations Supported

Salesforce
Vimeo
YouTube
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Traction on Demand

Date Founded

2007

Company Location

Canada

Company Website

tractionondemand.com/gather/

Company Facts

Organization Name

Arise

Date Founded

1994

Company Location

United States

Company Website

www.arise.com

Categories and Features

Virtual Event Platforms

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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