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What is Tragofone?

Tragofone is a versatile white-label VoIP softphone that incorporates WebRTC technology and features auto provisioning, making it an excellent option for business communications at any time and place. This application is particularly beneficial for remote work, offering a reliable and effective solution for teams aiming to deliver exceptional customer service. By simply configuring SIP extensions on users’ smartphones, Tragofone facilitates seamless communication on the go, enhancing overall productivity. The app's auto-provisioning capability allows for straightforward setup and management of numerous SIP accounts without the need to physically access the devices. With its focus on quality and security, Tragofone stands out by providing impressive WebRTC support that enhances user experience. Furthermore, the platform guarantees crystal-clear audio and video calling, making every conversation smooth and efficient, ensuring that users stay connected no matter where they are.

What is Acefone?

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform. -Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity. -API Connect: A unique communication API suite to assist communication needs for mobile and web applications. -Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. Our products are expertly designed to enable businesses to deliver exceptional experiences at every stage of the customer journey. Headquartered in Gurgaon, Acefone is trusted by over 5,000 global enterprises, supported by a skilled workforce of more than 200 professionals across Gurgaon, Mumbai, and Bangalore. We provide seamless communication solutions with industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our commitment to security is demonstrated by our ISO 27001 certification, complemented by a 99.95% uptime guarantee. Acefone’s user-friendly, insight-driven platform offers over 300 features across multiple channels, including Voice, WhatsApp, SMS, and more. With customizable integrations powered by robust APIs, our solutions are tailored to meet the unique requirements of every business.

Media

Media

Integrations Supported

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

Integrations Supported

Bitrix24
Bullhorn
Freshdesk
Freshsales
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

0
Free Trial Offered?
Free Version

Pricing Information

$19.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tragofone

Date Founded

2021

Company Location

India

Company Website

tragofone.com

Company Facts

Organization Name

Acefone

Date Founded

2019

Company Location

Gurugram, Haryana, India

Company Website

www.acefone.com

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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