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What is Trails?

Trails is an innovative tool that transforms the way teams document and share processes by automatically recording every step and generating professional step-by-step guides. This eliminates the tedious task of manually capturing screenshots and writing notes, speeding up documentation workflows significantly. Users can easily edit their guides by adding helpful tips, annotating images, and blurring sensitive data to maintain privacy. Trails supports multiple sharing options, including link sharing, embedding in internal knowledge bases, and exporting to PDF for flexible distribution. Its free plan offers unlimited public guides and users, making it accessible for teams of all sizes without expensive subscription barriers. The platform is ideal for streamlining operations, improving onboarding, and reducing support loads by providing clear, accessible instructions to employees and customers alike. Use cases range from HR training and IT troubleshooting to client consulting and operational SOPs. Trails bridges communication gaps between technical and non-technical stakeholders, enabling seamless knowledge transfer. No sign-up or commitment is required to start building guides, allowing immediate productivity gains. By standardizing workflows and empowering self-service, Trails helps organizations reduce errors and increase efficiency.

What is Folge?

Follow is an efficient application designed to help users create detailed step-by-step tutorials, guides, and documentation. This desktop software enables you to capture each action with a click, modify screenshots, add annotations, and export your final guide in various formats such as HTML, Word Document, PDF, and PowerPoint, making it perfect for those who wish to assist others in navigating products, applications, and training materials. The process is straightforward: - Capture screenshots from applications, specific areas of your desktop, or the entire screen. You have the flexibility to pause, adjust, or resume the capturing process, with images taken at every click. - Assign meaningful names and descriptions to each step, allowing for easy reordering, hiding, or adding of new steps as needed. Guides can be systematically organized into projects, making them easier to manage. Additionally, you can enhance your screenshots by incorporating shapes, lines, arrows, and text, while ensuring that no sensitive information is displayed. Multi-step instructions can be made clearer by including step icons. With just a single click, you can export your guides to simple HTML, ready for publication on help desks, or convert them to rich HTML, PDF, or other formats for wider accessibility. This tool truly streamlines the process of creating informative documentation.

Media

No images available

Media

Integrations Supported

Integrations Supported

Confluence
Help Scout
Zendesk

API Availability

API Availability

Pricing Information

$15/editor/month
Free Version

Pricing Information

$110/user
110 USD per license
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Trails

Date Founded

2025

Company Location

United States

Company Website

trails.so/

Company Facts

Organization Name

Folge

Date Founded

2020

Company Location

Germany

Company Website

folge.me

Categories and Features

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Media Editor
Rich Text Editor
User Management

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