TripMaster Reviews & Ratings

TripMaster

4.9 out of 5 stars

Ratings and Reviews 18 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is TripMaster?

TripMaster delivers top-notch scheduling and distribution software for NEMT and paratransit services. This cost-efficient software streamlines paratransit management through demand-response and NEMT functionalities, all designed with user-friendliness in mind, which is a principle that inspired its creation by the very customers it serves. As a comprehensive transit solution, it encompasses modules for Automated Scheduling, robust custom Reporting, Integrated Voice Response, Mobile Solutions, and an automated vehicle locator. Additionally, CTS Software enhances operations by providing thorough auditing support, cost control measures, manpower and vehicle resource management, along with route management capabilities. The software further includes features like statistical reporting, computer-assisted scheduling, and electronic billing. A unique aspect of our service is a 90-day money-back guarantee, ensuring customer satisfaction. After conducting a live demonstration of TripMaster's capabilities, our dedicated team will assist in setting up your database and offer personalized training for your staff, ensuring a smooth transition to our platform. With TripMaster, you can expect a partnership focused on optimizing your transit operations and enhancing overall efficiency.

What is Swiftly?

Elevate the rider experience by incorporating superior real-time passenger information combined with innovative predictive algorithms. Enhance both punctuality and schedule adherence by enabling real-time adjustments for your operators while also offering historical data insights for your operations team. Leverage intuitive data visualizations to strategically plan and evaluate service modifications based on a vast database of billions of historical records. Your customer service representatives will be well-equipped to swiftly respond to any inquiries from riders about the transportation system, regardless of the time or question's nature. Identify which specific routes, trips, stops, and segments play a crucial role in impacting overall punctuality. Investigate actual vehicle speeds, travel times, and stop dwell durations to pinpoint immediate opportunities for improving schedule efficiency. Use clear graphs to differentiate between operational and scheduling challenges, providing insights into run-times and operator performance metrics that can enhance decision-making processes. In this way, a data-centric strategy will enable your team to fine-tune service delivery and boost rider satisfaction significantly. With continuous improvement efforts, the quality of the transportation service can progressively elevate the overall user experience.

Media

Media

Integrations Supported

Google Maps
Lyft
Mapbox
Microsoft Power BI
NovusMED

Integrations Supported

API Availability

API Availability

Pricing Information

$100 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CTS Software

Date Founded

1982

Company Location

United States

Company Website

tripmastersoftware.com

Company Facts

Organization Name

Swiftly

Date Founded

2014

Company Location

United States

Company Website

www.goswift.ly/

Categories and Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Fuel Management
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Routing
Scheduling

Categories and Features

Fleet Management

Dispatch Management
Routing

Public Transportation

Dispatch Management
Fixed Route Management
Multiple Route Support
Routing

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