Ratings and Reviews 5 Ratings

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ease 2 out of 5 stars
features 1.5 out of 5 stars
design 2 out of 5 stars
support 1.5 out of 5 stars

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What is Trip.com?

No matter where your adventures lead you, Trip.com is here to cater to all your travel requirements. Our extensive array of services encompasses flights, lodging, vehicle rentals, and attraction tickets, guaranteeing a smooth travel experience worldwide. With a membership exceeding 400 million travelers, Trip.com offers competitive rates, enabling you to cut down on travel costs daily. By becoming a member, you can access even more substantial savings! Travel with peace of mind, knowing our devoted customer support team is ready to assist you at any time. Our multilingual representatives are equipped to help, with English support available around the clock via phone, email, or our convenient mobile application. Furthermore, with access to over 1.4 million hotels in 200 countries and regions, our vast hotel network ensures that you have a plethora of choices to enhance your travel experience. We are committed to your comfort and satisfaction, taking care of every detail of your journey, so you can focus on creating unforgettable memories. Ultimately, our goal is to make your travels as enjoyable and hassle-free as possible.

What is Sam by FCM Travel Solutions?

Understanding that managing business travel services from a traditional desk can be impractical, we focus on developing technology that enhances the travel experience for users who are constantly on the move. Introducing our groundbreaking mobile application, the Smart Assistant for Mobile—affectionately known as Sam—this solution is a game changer in the industry. This AI-driven travel assistant is compact enough to fit in your pocket, and users have praised its ability to "save" them during their trips, highlighting its significant impact. Crafted for ease of use, Sam incorporates a chatbot interface reminiscent of popular messaging platforms like Facebook Messenger and WhatsApp. Whether you're maneuvering through a crowded airport or attending important meetings in unfamiliar cities, Sam handles a variety of tasks, including booking flights, securing hotel accommodations, arranging ground transportation, and supplying real-time weather updates to ensure you pack wisely. Furthermore, it keeps you updated on your exact departure gate, any alterations to flight schedules, and where to collect your baggage, all aimed at creating a seamless travel experience. With Sam accompanying you on your journeys, you can embark on your travels with assurance, knowing that your itinerary is expertly managed and that you're equipped for every situation that arises. This innovative travel assistant truly empowers users to make the most of their business trips while minimizing stress.

Media

Media

Integrations Supported

Bokun
CelerData Cloud
Cilium
Host Port
Hostel Mate
Prime Host Partners
ROLLER
Smart Order
TXGB
VenueSumo
Venus Hotel Management Software
Ynnov
bookingkit

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Trip.com

Date Founded

2003

Company Location

Singapore

Company Website

us.trip.com

Company Facts

Organization Name

FCM GLOBAL

Company Website

www.fcmtravel.com

Categories and Features

Travel

Not specified

Categories and Features

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