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What is Tripadvisor?

Tripadvisor is recognized as the premier travel platform worldwide, assisting an impressive 463 million travelers each month in making their journeys remarkable. Individuals from various countries turn to the Tripadvisor website and mobile app to explore more than 867 million reviews and insights about 8.7 million hotels, restaurants, activities, airlines, and cruise lines. Whether users are in the process of organizing their trips or actively traveling, they count on Tripadvisor to discover competitive prices for accommodations, flights, and cruises, as well as to book popular tours and attractions and secure tables at top restaurants. Acting as the ideal travel companion, Tripadvisor is operational in 49 markets and provides services in 28 languages, thereby catering to a wide range of travelers. This platform not only streamlines the travel planning process but also enhances the overall experience by linking users with extensive information and valuable resources. Moreover, its extensive database and user-friendly interface make it easier than ever for travelers to make informed decisions.

What is Ctrip?

Ctrip has positioned itself as a trustworthy travel booking platform for travelers from China and increasingly from around the world. Users can utilize Ctrip to book a wide variety of travel options, including local excursions, weekend escapes, international flights, and corporate travel arrangements. The platform’s extensive offerings cater to a wide range of needs, featuring budget-conscious choices, luxurious experiences, tailored services, and boutique solutions, thus attracting a growing user base both within China and internationally. Additionally, Ctrip is committed to bolstering its research and development in artificial intelligence and cloud technologies, channeling more resources into innovative advancements than many of its global rivals. On the customer service front, Ctrip employs approximately 10,000 agents worldwide and is complemented by advanced customer service bots powered by deep neural networks, providing support in 21 languages. This fusion of state-of-the-art technology and comprehensive service options guarantees that Ctrip remains a leader in the travel sector while continually adapting to the evolving needs of its customers. As a result, it has established a reputation not only for reliability but also for innovation in the travel booking landscape.

Media

Media

Integrations Supported

ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Tashi
BookingTerminal
Fetch Review
Guestmeter
Location Bank
P3 Booking Engine
PolarPuffin
Rectangled
Reviewsub
Servme
Shift
Signature Tour Operator
Starboard Suite
Tripadvisor WiFi
eateria

Integrations Supported

ASI PMS
Accom Click
Check-Inn PMS
Felix
GIATA
Tashi

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Tripadvisor

Date Founded

2000

Company Location

United States

Company Website

www.tripadvisor.com

Company Facts

Organization Name

Ctrip

Date Founded

1999

Company Location

China

Company Website

pages.ctrip.com/public/ctripab/abctrip.htm

Categories and Features

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Social Sharing

Travel

Not specified

Categories and Features

Travel

Not specified

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