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What is Tripleseat?

Tripleseat revolutionizes the event management landscape, backed by the support of 2,500 venues and more than 18,000 professionals in the industry. This platform adeptly manages every aspect of the process, including lead generation, booking confirmation, contact management, event specifics, invoicing, and payment processing, which empowers restaurants, hotels, and event spaces with cutting-edge tools designed to boost customer satisfaction and grow their business. By offering this all-inclusive solution, Tripleseat not only streamlines operations but also enables venues to concentrate on delivering outstanding experiences for their guests. Ultimately, the platform plays a crucial role in enhancing operational efficiency while ensuring that client engagement remains a top priority.

What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

Media

Media

Integrations Supported

Constant Contact
Facebook
Mailchimp
Microsoft Outlook
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
SevenRooms
Simphony POS

Integrations Supported

Constant Contact
Facebook
Mailchimp
Microsoft Outlook
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
SevenRooms
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tripleseat

Date Founded

2008

Company Location

United States

Company Website

www.tripleseat.com

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Categories and Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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