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What is Troopr?

Troopr’s automated Slack Check-ins provide an effortless solution for connecting with your team, eliminating the need for extra meetings. You have the option to choose from a diverse array of Check-ins specifically designed for standups, retrospectives, mood sharing, planning poker, and various other purposes. All you need to do is select the participants, customize the questions they will receive, and decide on the timing for these prompts. After the Check-ins are conducted, you can review thorough automated reports available both in Slack and online, enabling you to analyze past data for enhanced insights. Operating entirely within Slack, Troopr ensures that your team does not have to learn a new platform, as it integrates seamlessly into their existing collaboration environment. The asynchronous nature of the Check-ins allows team members to respond at their own pace, fitting their schedules conveniently. Additionally, Troopr is designed to integrate smoothly with the tools your team already uses, pulling in activity logs to add valuable context to the Check-in responses. With a selection of templates for daily standups, mood sharing, planning poker, retrospectives, and more, it simplifies the transition from traditional meetings. By adopting Troopr Check-ins, you not only boost team engagement but also significantly improve communication efficiency, ultimately fostering a more connected team dynamic. This innovative approach can lead to more effective collaboration and increased productivity across your organization.

What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

Media

Media

Integrations Supported

Box
Dropbox
GitHub
Gmail
Google Analytics
Google Calendar
Google Chat
Google Cloud Platform
Google Drive
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft 365
Microsoft Outlook
Salesforce
ServiceNow
Slack
Workday Extend
Zendesk
Zoho CRM

Integrations Supported

Box
Dropbox
GitHub
Gmail
Google Analytics
Google Calendar
Google Chat
Google Cloud Platform
Google Drive
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft 365
Microsoft Outlook
Salesforce
ServiceNow
Slack
Workday Extend
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Troopr

Date Founded

2018

Company Location

United States

Company Website

www.troopr.ai/

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Categories and Features

Scrum

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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