Chatfuel
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Ratings and Reviews 2 Ratings
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What is True Lark?
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What is Chatfuel?
Chatfuel is an AI chatbot development and customer engagement platform that enables businesses to automate sales, marketing, and customer service conversations across messaging channels. The software integrates with WhatsApp Business, Instagram, and Facebook Messenger to manage incoming inquiries and deliver automated responses. Its no-code interface allows users to create conversational workflows using templates, configurable rules, and message triggers without requiring programming knowledge. AI agents can reference business knowledge bases to answer frequently asked questions, explain services, recommend products, and respond to customer requests. Chatfuel supports automated interactions triggered by Instagram comments, Reels, stories, direct messages, and advertising campaigns. Lead generation features collect contact information, qualify prospective customers, and organize conversations into pipeline stages for sales follow-up. The platform includes appointment scheduling functionality that allows customers to select available time slots, receive confirmations, and manage bookings through messaging conversations. Businesses can also use Chatfuel to distribute payment links, confirm purchases, and send automated follow-up messages to customers. Human handoff capabilities transfer conversations to employees when customer inquiries require additional assistance or manual intervention. Marketing and analytics tools support bulk WhatsApp campaigns, audience segmentation, conversion tracking, advertising attribution, and reporting on lead acquisition performance. Chatfuel provides CRM synchronization, agency dashboards, an API, and a software development kit for organizations that need to integrate conversational automation into existing applications or manage multiple client accounts.
Integrations Supported
Arka
Dashbot
Easyflow
Facebook
Facebook Messenger
GetProspect
Gmail
Instagram
Make
API Availability
API Availability
Has API
Pricing Information
$199 per month
Pricing Information
$15.00/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
True Lark
Date Founded
2017
Company Location
United States
Company Website
truelark.com
Company Facts
Organization Name
Chatfuel
Date Founded
2015
Company Location
United States
Company Website
chatfuel.com
Categories and Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Multi-Location
Online Payments
Recurring Appointments
Room Booking Management
Conversational AI
Code-free Development
Intent Recognition
Omni-Channel
On-Screen Chats
Sentiment Analysis
Speech Recognition
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Chatbot
Email Automation
Mobile Messaging
Product Recommendations
Customer Engagement
Analytics
Communication Management
Community Management
Feedback Collection
Live Chat
Live Chat
Proactive Chat
Third Party Integration
Medical Scheduling
Appointment Management
Multi-Location
Patient Scheduling
Salon
Client Profiles
Multi-Location
Recurring Appointments
Scheduling
Appointment Scheduling
Automated Scheduling
Class Scheduling
Multi-Location
Real-time Scheduling
Spa
Appointment Management
Client Management
Online Booking
Categories and Features
AI Agents
Not specified
AI Chatbots
Not specified
Chatbot
Context and Coherence
Machine Learning
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Conversational Marketing
Chatbot
Customer Engagement
Feedback Collection
Live Chat
Customer Service
Live Chat
Social Media Integration
Surveys & Feedback
Lead Generation
Contact Import/Export
Lead Capture
Lead Nurturing
Lead Scoring
Lead Segmentation
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Segmentation
Social Marketing