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What is True Lark?

With round-the-clock support, you can effortlessly expand, maintain, or engage with your clientele. This system is entirely automated, allowing you to concentrate on what truly matters for your business. True Lark, previously known as FrontdeskAI, provides an AI assistant called Sasha. Sasha is capable of addressing missed calls through text and delivering prompt, empathetic replies at any hour. The automation means you won't need to lift a finger to manage these interactions. The technology should align with your business model, enabling you to operate in a way that suits your unique needs. Sasha not only oversees your website but also assists in answering inquiries, booking classes or appointments, and connecting with prospective clients. By aligning customers with the most suitable pricing, services, and communication style reflecting your brand, you can significantly boost both revenue and customer loyalty. This innovative approach ensures that your business remains competitive and responsive in a rapidly changing market.

What is Infobip?

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Media

Media

Integrations Supported

Mindbody

Integrations Supported

Aritic Desk
Aritic Sales
Aritic Swarm
Azure Marketplace
BlueVenn
ClpHub
D•engage
GBPly
Maestra
Meya
Microsoft Dynamics 365 Marketing
Navixy
Onro
PubNub
Rows
TrueMail
Zoho CRM
uContact

API Availability

API Availability

Has API

Pricing Information

$199 per month

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

True Lark

Date Founded

2017

Company Location

United States

Company Website

truelark.com

Company Facts

Organization Name

Infobip

Date Founded

2006

Company Location

Headquartered in London, Infobip has 60+ offices on 6 continents

Company Website

www.infobip.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Multi-Location
Online Payments
Recurring Appointments
Room Booking Management

Conversational AI

Code-free Development
Intent Recognition
Omni-Channel
On-Screen Chats
Sentiment Analysis
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Email Automation
Mobile Messaging
Product Recommendations

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Live Chat

Proactive Chat
Third Party Integration

Medical Scheduling

Appointment Management
Multi-Location
Patient Scheduling

Salon

Client Profiles
Multi-Location
Recurring Appointments

Scheduling

Appointment Scheduling
Automated Scheduling
Class Scheduling
Multi-Location
Real-time Scheduling

Spa

Appointment Management
Client Management
Online Booking

Categories and Features

AI Call Center

Not specified

Call Center

IVR / Voice Recognition

Chat SDK & API

Not specified

Chatbot

Not specified

Communication APIs

Not specified

Conversational AI

Not specified

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat

Customer Communications Management

Interactive Content
Multi-Channel Communications
On-Demand Communications

Customer Engagement

Analytics
Communication Management
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection

Email APIs

Not specified

IVR

Call Center
Call Recording
Call Routing
Text to Speech

Live Chat

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

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