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What is TrueAccord?

TrueAccord emerges as a leading platform in the realm of recovery and collections, combining cutting-edge machine learning with an intuitive digital interface. Our proprietary HeartBeat technology accelerates recovery efforts by continuously refining and adapting engagement techniques. Designed for scalability, our delinquency infrastructure effortlessly accommodates any level of collections or recoveries. Individuals are empowered to take charge of their debts through an interactive, self-service digital platform that promotes autonomy. By effectively connecting with consumers, the platform ensures that the right message is delivered through the best channel at the most advantageous time. Specifically crafted for early-stage delinquency in first-party collections, it also features the Retain capability, which not only boosts recovery rates but also nurtures consumer relationships, fundamentally transforming the financial landscape of your organization. By harnessing these state-of-the-art tools, businesses can significantly enhance their efficiency and profitability in recovery operations, leading to sustainable growth in the long run. Ultimately, TrueAccord's innovative approach positions it as an essential partner for companies looking to optimize their collections strategy.

What is Katabat?

Our collections software is distinguished in the industry as the most cutting-edge solution, utilizing authentic machine learning to enable clients to optimize their collections, minimize costs, and strengthen customer relationships. For over 14 years, it has been the go-to choice for leading lenders and agencies, being the only completely digital, omni-channel option on the market. This secure and compliant cloud-based platform guarantees that messages are delivered to the right borrowers through the most efficient channels, all while maintaining low expenses and enhancing the customer experience. Equipped with an advanced strategy engine that combines powerful decision trees with workflow capabilities, our software allows you to foster unique and captivating customer interactions that lead to improved collection results. In addition, our award-winning technology is designed to adapt and improve through real-world use, offering a seamless and efficient end-to-end experience for both customers and agents, which ultimately increases the total amount collected while nurturing stronger connections. This relentless focus on innovation and operational efficiency ensures that our clients remain at the forefront of the competitive collections sector, paving the way for ongoing success and growth. As we continue to develop and refine our offerings, we are committed to providing unparalleled support and results for our valued partners.

Media

Media

Integrations Supported

Sila

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

TrueAccord

Date Founded

2013

Company Location

United States

Company Website

www.trueaccord.com

Company Facts

Organization Name

Katabat

Date Founded

2005

Company Location

United States

Company Website

katabat.com

Categories and Features

Debt Collection

Agency Management
Automated Notices
Callback Scheduling
Client Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Artificial Intelligence

Predictive Analytics
Process/Workflow Automation

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Compliance Management
Contact Management
In-House Collections
Payment Plans
Transaction Management

Machine Learning

Model Training
Predictive Modeling

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