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What is TrueAccord?

TrueAccord emerges as a leading platform in the realm of recovery and collections, combining cutting-edge machine learning with an intuitive digital interface. Our proprietary HeartBeat technology accelerates recovery efforts by continuously refining and adapting engagement techniques. Designed for scalability, our delinquency infrastructure effortlessly accommodates any level of collections or recoveries. Individuals are empowered to take charge of their debts through an interactive, self-service digital platform that promotes autonomy. By effectively connecting with consumers, the platform ensures that the right message is delivered through the best channel at the most advantageous time. Specifically crafted for early-stage delinquency in first-party collections, it also features the Retain capability, which not only boosts recovery rates but also nurtures consumer relationships, fundamentally transforming the financial landscape of your organization. By harnessing these state-of-the-art tools, businesses can significantly enhance their efficiency and profitability in recovery operations, leading to sustainable growth in the long run. Ultimately, TrueAccord's innovative approach positions it as an essential partner for companies looking to optimize their collections strategy.

What is MeridianLink Collect?

MeridianLink® Collect is a cloud‑based debt collection solution that helps financial institutions stay ahead of delinquency and maximize recovery results. With smart automation, Propensity‑to‑Pay scoring, and predictive insights, teams can focus on the accounts most likely to be resolved. Real‑time dashboards and pre‑built reports provide clear visibility into performance and portfolio health, while automated omnichannel outreach—email, SMS, phone, and portal messaging—boosts engagement. Self‑service options improve accountholder experiences, while built‑in compliance controls, customizable workflows, automated document generation, and seamless core and third‑party integrations help teams work more efficiently and deliver better outcomes.

Media

Media

Integrations Supported

Sila

Integrations Supported

MeridianLink Consumer
MeridianLink Insight
MeridianLink One

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Schedule a demo to see the solution in action and receive a customized pricing plan tailored to your organization's unique needs and goals.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueAccord

Date Founded

2013

Company Location

United States

Company Website

www.trueaccord.com

Company Facts

Organization Name

MeridianLink

Date Founded

1998

Company Location

United States

Company Website

www.meridianlink.com/products/collect/

Categories and Features

Debt Collection

Agency Management
Automated Notices
Callback Scheduling
Client Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Automated Notices
Callback Scheduling
Compliance Management
In-House Collections
Payment Plans

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