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What is TrueAccord?

TrueAccord emerges as a leading platform in the realm of recovery and collections, combining cutting-edge machine learning with an intuitive digital interface. Our proprietary HeartBeat technology accelerates recovery efforts by continuously refining and adapting engagement techniques. Designed for scalability, our delinquency infrastructure effortlessly accommodates any level of collections or recoveries. Individuals are empowered to take charge of their debts through an interactive, self-service digital platform that promotes autonomy. By effectively connecting with consumers, the platform ensures that the right message is delivered through the best channel at the most advantageous time. Specifically crafted for early-stage delinquency in first-party collections, it also features the Retain capability, which not only boosts recovery rates but also nurtures consumer relationships, fundamentally transforming the financial landscape of your organization. By harnessing these state-of-the-art tools, businesses can significantly enhance their efficiency and profitability in recovery operations, leading to sustainable growth in the long run. Ultimately, TrueAccord's innovative approach positions it as an essential partner for companies looking to optimize their collections strategy.

What is NOLA AUTOMATION?

NOLA Automation Software serves as a comprehensive solution designed to enhance the growth of your business. It enables users to develop scheduled campaigns for broadcasting, including inbound and outbound predictive messaging, SMS communication, and 2-way voice drops, as well as email outreach. Additionally, our platform offers the capability to send a link to prospects, facilitating their access to their accounts through a convenient online portal. This integration of features not only streamlines communication but also fosters greater engagement with your audience.

Media

Media

Integrations Supported

Sila

Integrations Supported

Sila

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TrueAccord

Date Founded

2013

Company Location

United States

Company Website

www.trueaccord.com

Company Facts

Organization Name

NOLA AUTOMATION

Date Founded

2019

Company Location

United States

Company Website

www.omninola.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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