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What is TrueDialog?

TrueDialog serves as a premium SMS messaging solution tailored for businesses and educational institutions alike. This user-friendly platform enables immediate implementation for business texting, featuring an array of pre-configured tools alongside a comprehensive SMS messaging API. It supports various applications, including customer service via SMS, marketing campaigns, urgent alert notifications, interactive two-way messaging, and more, making it a versatile choice for communication needs. Additionally, its seamless integration capabilities enhance operational efficiency across different sectors.

What is MessageDesk?

MessageDesk streamlines communication for you and your team by connecting with contacts, customers, and clients, improving appointment management, scheduling, payments, alerts, and daily tasks. Are you ready to elevate your everyday operations? Explore how adopting business text messaging can help you initiate and maintain more conversations, effectively manage your schedule, and guarantee prompt payments. With the capability to send and receive both SMS and MMS messages, you can engage in everything from one-on-one discussions to large-scale SMS marketing efforts. It's simple to establish a new 10-digit phone number with a local area code, or you can enable text messaging on your current business line. By leveraging contact groups and web forms, you can effortlessly kickstart and manage more dialogues. Quickly organize contacts into groups or utilize advanced filtering options to automatically sort them based on specific criteria. You can also enhance your contact database and spark new conversations with web forms that facilitate bookings, referrals, and appointments, ultimately driving better business results. This adaptable platform meets your diverse needs, ensuring you remain connected and organized in a fast-paced business landscape. Additionally, by improving communication efficiency, you can foster stronger relationships with your clients, which is crucial for long-term success.

Media

Media

Integrations Supported

Adobe Marketo Engage
Eloqua
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nexus
Salesforce
ShapeNet
Velocify

Integrations Supported

Freedom Merchants
Nekton.ai
QuickBooks Online
QuickBooks Online Advanced
Xero
Zapier

API Availability

API Availability

Pricing Information

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version
Free Trial Offered?

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TrueDialog

Date Founded

2011

Company Location

United States

Company Website

truedialog.com

Company Facts

Organization Name

Alderwood Labs

Date Founded

2018

Company Location

United States

Company Website

messagedesk.com

Categories and Features

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Membership Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Higher Education

Admissions Management
Alumni Management
Financial Aid Management
Fundraising Management
Scheduling

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring
Push Notifications
Text Messaging

Registration

Activity Registration
Class Registration
Event Registration
Group Registration
Marketing Management
Online Registration
Surveys & Feedback

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Mobile Marketing

Not specified

SMS Marketing

Not specified

SMS Survey

Not specified

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