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Ratings and Reviews 49 Ratings

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What is TrueDialog?

TrueDialog serves as a premium SMS messaging solution tailored for businesses and educational institutions alike. This user-friendly platform enables immediate implementation for business texting, featuring an array of pre-configured tools alongside a comprehensive SMS messaging API. It supports various applications, including customer service via SMS, marketing campaigns, urgent alert notifications, interactive two-way messaging, and more, making it a versatile choice for communication needs. Additionally, its seamless integration capabilities enhance operational efficiency across different sectors.

What is Textellent?

Textellent provides comprehensive business texting solutions that encompass SMS, MMS, and customer support features. Their platform streamlines the creation, administration, and analysis of SMS and MMS marketing campaigns, making it user-friendly for businesses. By enabling local business phone lines for texting, Textellent empowers you to engage with customers through a familiar number for various purposes, including marketing, customer service, and sales initiatives. Additionally, the service facilitates appointment scheduling and management, offering features like booking, confirmations, reminders, and follow-ups. It also includes options for keywords and shortcodes to create easy opt-in programs that adhere to TCPA regulations, all enhanced by artificial intelligence. Furthermore, Textellent Messenger is a complimentary extension for Google Chrome that allows users to conduct Business Texting directly from any webpage or web application, thus enhancing usability and accessibility for businesses looking to connect with their customers more effectively.

Media

Media

Integrations Supported

Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Salesforce
Microsoft Dynamics 365
Nexus
ShapeNet

Integrations Supported

Adobe Marketo Engage
HubSpot CRM
HubSpot Customer Platform
Salesforce
Airwallex
Calendly
EngageBay
Formidable Forms
Microsoft Outlook
Moosend
Nimble
Omnisend
PayPal
PayPal Checkout
Taxware
Zoho Checkout
Zoho Forms

API Availability

API Availability

Has API

Pricing Information

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version
Free Trial Offered?

Pricing Information

$59 per month
Several flexible pricing options are supported.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TrueDialog

Date Founded

2011

Company Location

United States

Company Website

truedialog.com

Company Facts

Organization Name

Textellent

Date Founded

2014

Company Location

United States

Company Website

textellent.com/

Categories and Features

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Membership Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Higher Education

Admissions Management
Alumni Management
Financial Aid Management
Fundraising Management
Scheduling

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring
Push Notifications
Text Messaging

Registration

Activity Registration
Class Registration
Event Registration
Group Registration
Marketing Management
Online Registration
Surveys & Feedback

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Bulk SMS

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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